Support Worker

Penderels Trust; Birmingham; On-site; GBP 20,000 - 25,000; Part time

Job summary

A supportive care organization seeks a compassionate support worker in Birmingham to assist an individual with learning difficulties. Responsibilities include managing paperwork, making official phone calls, and building a trusting relationship. Required skills include honesty, empathy, punctuality, and good listening skills. No previous care experience is necessary, but a genuine interest in helping individuals with disabilities is essential. This role ensures an empowering experience for the individual needing support.

Qualifications

• Be honest, reliable, trustworthy and punctual.
• Ability to maintain confidentiality and respect privacy.
• To be able to work on own initiative and follow instructions accurately.
• Be patient, supportive and caring with good listening skills.
• Have a genuine interest in supporting people with disabilities.

Responsibilities

• Develop a trusting one-to-one working relationship.
• Support with managing paperwork and correspondence.
• Call official bodies on her behalf as required.
• Report all accidents and ensure safety of the individual.

Skills

Honesty

Reliability

Trustworthiness

Punctuality

Confidentiality

Working on own initiative

Following instructions

Patience

Supportiveness

Good listening skills

Empathy

Interest in supporting people with disabilities

Self-motivation

Lively personality

Job description

About the Employer

Vicky is a warm, friendly woman who brings a lovely energy to everyone around her. She is approaching retirement age next year and is looking for someone who can support her with compassion and patience. Vicky has learning difficulties and is a visual learner, so she benefits from clear, visual guidance. She needs support with reading official documents, which often need to be broken down into simple, easy-to-understand information. She also requires assistance with making official phone calls. Vicky would thrive with a support worker who can help her navigate these tasks in a supportive and empowering way.

Employer Disability and Health Conditions

• Mobility / Physical
• Cognitive / Learning

Learning difficulty and mobility issues

Other relevant information

• The individual is a smoker.• The individual has allergies. Asthmatic and auto immune issues .

About the Role

Duties and Responsibilities

• Develop a good and trusting one to one working relationship.
• Support with managing paperwork & correspondence.

Calling official bodies on her behalf

The individual's needs may vary from day to day and your tasks may reflect this. You could be required to perform other duties as reasonably required.

You have a responsibility as an employee to report all accidents to the employer immediately. You have a duty to report defects and / or hazards which may give rise to an accident. You are to ensure the safety of the individual at all times.

Due to the nature of the work for which you are applying, this post is subject to a satisfactory DBS disclosure (costs will be covered).

Required Skills

• Be honest, reliable, trustworthy and punctual.• Maintain confidentiality and respect privacy, including the prohibited use of social media in relation to the job role.
• To be able to work on own initiative.
• To be able to follow instructions accurately.
• Be patient, supportive and caring.
• Have good listening skills and be able to provide non-judgemental emotional support.
• Be empathic.
• Previous caring experience is not essential, however you should have a genuine interest in supporting people with a disability / illness to achieve their goals.
• Be self-motivated with a willingness to get involved.
• Have a lively personality.

Ability to explain / rephrase info