Support Worker

Riverside; Birkenhead; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading housing association is seeking a Support Worker to join their team in Birkenhead. You will provide essential support to vulnerable individuals, helping them on their journey to stability and recovery. Responsibilities include connecting them with necessary services, assisting with finances, and maintaining documentation. The ideal candidate will possess experience working with vulnerable groups, have a caring nature, and be flexible with working hours. This full-time role offers competitive pay and generous benefits.

Benefits

Competitive pay & generous pension

28 days holidays plus bank holidays

Flexible working options available

Investment in learning and personal development

A wide range of benefits

Qualifications

• Experience working with vulnerable individuals is essential.
• Must be able to support customers and manage their journey.
• Flexible working hours required, may include lone working.

Responsibilities

• Provide support to customers in various ways.
• Help manage finances and connect with agencies.
• Maintain records and documentation.

Skills

Experience of working with vulnerable people

Ability to deliver structured support and risk management

Caring and empathetic nature

Resilience and a can-do attitude

Ability to work flexible hours

Job description

Job Title: Support Worker
Contract Type: Permanent
Salary: £26,549.63 (£27,722.51 is achieved after 18 months successful performance in the role)
Working Hours: 37.5 hours per week, full time
Working Pattern: 5 week rolling rota including weekends and bank holidays
Location: Rose Brae, Birkenhead, Wirral

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you will make as a Support Worker

You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home.

It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you.

About you

We are looking for someone with:

• Experience of working with vulnerable people
• Experience of delivering structured support and risk management
• To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team
• An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction.
• Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to be considered