Support Worker

Hampshire County Council; Andover; On-site; GBP 27,000 - 31,000; Part time

Job summary

A local government authority in Andover is seeking a Support Worker for Homewood Care Home. You will provide personalized support to individuals with learning disabilities, ensuring their well-being and active participation in meaningful activities. The role requires compassion, strong communication skills, and experience in care. This is a temporary role for 12 months with a salary range of £27,780 - £30,564 per annum.

Benefits

Employee Assistance Programme

Generous annual leave entitlement

Occupational sick pay

Qualifications

• Experience working with individuals to achieve independence.
• Ability to demonstrate core values.
• Strong collaborative skills.

Responsibilities

• Deliver exceptional care and support.
• Collaborate with families and professionals.
• Communicate and keep detailed records.

Skills

Patience

Empathy

Communication skills

Teamwork

IT skills

Job description

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Salary Range: £27,780 - £30,564 per annum

Work Location: Homewood Care Home, Andover

Hours per week: 37 (part-time hours will be considered)

Contract Type: Temporary (12 months)

Closing Date: 5 November 2025

The Role:

We’re privileged to work with some amazing people here at Homewood, our residential service for adults with learning disabilities and additional needs. As a Support Worker (known locally as Residential Services Officer), you’ll provide personalised support, helping individuals take part in a variety of meaningful activities during their stay. We aim to make residents feel like they’re at home, offering a long-stay placement service, while fulfilling experiences both in the community and within our safe, comfortable environment. Our service is based in a spacious, modern building and you\'ll receive comprehensive induction and training, so you can become a confident and valued member of our friendly and supportive team. We welcome visits to Homewood if you would like a tour around the facilities before applying, please don’t hesitate to get in touch to arrange this.

What you’ll do:

• Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You\'ll proactively observe and assess their health and well-being, acting quickly to support their needs.
• Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and carry out personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User.
• Communicate and Document: As shift leader, you’ll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high-quality care and ensuring everyone is on the same page.

What we’re looking for:

• An understanding of the needs of the client group and have experience working with them to achieve independence.
• Able to demonstrate the core values of patience, empathy and compassion.
• A team player with strong collaborative skills.
• Excellent communication skills for building positive relationships with a diverse range of people, including clients, their families, carers, professionals and colleagues.
• Sound IT skills and able to accurately record information.
• Comprehensive induction programme with all necessary training.
• Great satisfaction from supporting people to get the most out of their stay.
• Commitment to personal development, including support for QCF training.
• Preparation for future senior-level opportunities.
• Access to Health Assured\'s comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.

As this is a 24/7 service, you’ll be required to work a 4-week flexible shift pattern to respond to the demands of the service. Your working pattern will include working every other weekend and a variety of shifts including early, late, sleep-in shifts and bank holidays for which enhancements will be paid in line with the HCC salary policy.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

How to apply?

• For more information about the role, team and our values, take a look at our Candidate Pack.
• To apply for this role, simply send your CV to [e-mail]. Please ensure you state ‘Support Worker / Residential Services Officer HCC622542’ in the subject heading to help us match your application to the correct vacancy. By submitting your CV, you are giving consent for Hampshire County Council to store your data in accordance with data protection legislation. Or, if you prefer you can click on the ‘Apply’ button further down, to complete your full information.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Other roles you may have experience of could include: Support Worker, Care Assistant, Care Worker, Home Carer, Health Care Assistant, Community Support Worker, Domiciliary Care Worker, Night Carer, Personal Care Giver, Teaching Assistant, Learning Support Assistant, Day Opportunities Support Worker, Day Services Support Worker, Residential Care Support Worker, Home Care Assistant.

Values Based Recruitment:

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.