Support Time & Recovery Worker | NELFT NHS Foundation Trust

North East London NHS Foundation Trust; Corringham; On-site; GBP 20,000 - 26,000; Full time

Job summary

A health service provider in the UK seeks a motivated Support, Time & Recovery Worker to join their Dementia Crisis Support team. The role involves providing support to individuals living with dementia, requiring experience in community settings. You must demonstrate excellent interpersonal skills and the ability to work flexibly across a broad area. Benefits include training opportunities and support from a caring team. This position requires commitment to high-quality care and an understanding of the emotional demands of the role.

Benefits

Regular support and training opportunities

High Cost Area Supplement

Qualifications

• Proven ability to provide emotional and practical support to service users and carers.
• Demonstrated understanding of an enabling approach.
• Ability to address emotional demands through supervision.

Responsibilities

• Provide assessment, advice, and treatment for service users and their carers.
• Support service users in their own homes to avoid hospital admissions.
• Facilitate the resolution of difficulties with proper interpersonal skills.

Skills

Experience with adults living with dementia

Good interpersonal skills

Time management skills

Ability to work on own initiative

Willingness to work unsocial hours

Education

Good General Education to GCSE or equivalent

Job description

Support, Time & Recovery Worker (STR Worker)

An opportunity has emerged for a motivated and appropriately skilled Support, Time & Recovery Worker (STR Worker) to join the award winning Dementia Crisis Support team.

The team covers a large geographical area – Basildon, Brentwood and Thurrock. We support service users and their carers in their own homes and also residential and nursing care homes.

The team’s aim is to support people in their usual place of residence and to avoid a Hospital admission.

We are looking to appoint an experienced, highly motivated, enthusiastic, flexible and resourceful individual who is committed to providing support and assistance to service users and their carers who live with Dementia.

You will need experience of working with adults living with dementia and an interest in working with service users in a community setting.

The successful candidate will need to be flexible and passionate about providing good quality Dementia care. The candidate will need to effectively travel across a wide geographical patch, and public transport is limited.

In return, we offer regular support. There are many opportunities for further training and for developing new skills and knowledge. The team is supportive and caring.

Required Qualifications & Experience

• Be able to evidence a good General Education to GCSE or equivalent
• Have relevant experience in working with people who live with Dementia where a degree of autonomous working has been required.
• Demonstrate a knowledge of an understanding of the need to use an enabling approach
• Be able to demonstrate the ability to work on their own initiative, have good time management skills and be able to prioritise workload effectively.
• Be able to demonstrate well developed interpersonal skills especially when handling conflict and change, and should have the appropriate skills to facilitate the resolution of difficulties.
• Show willingness to work unsocial hours when necessary and be able to provide high levels of emotional and practical support to service users and carers. The services operational hours are Monday to Friday 9am to 7pm and weekends and bank holidays 9am to 5pm. These shifts will be on a rota basis.
• The post can be emotionally demanding and the applicant will be expected to be able to address and explore this within supervision, team meetings and also within informal work related support systems.

The team provides assessment, advice and treatment. We also act as a signposting service to other teams and organisations as appropriate. Dementia Crisis Support Team offers individual interventions for service users and their carers aimed towards preventing a Hospital admission and supporting the recovery of the crisis.

Our Values 2025-2030

• We are kind.
• We are respectful.
• We work together with our communities.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High Cost Area Supplement – Fringe

This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (minimum payment of £1,303 and a maximum payment of £2,198 per annum, pro rata for part time).

Additional Requirements

• The postholder is expected to be flexible in the performance of duties associated with this post. All jobs are subject to change and review from time to time.
• The Directorate requires that there will be no discrimination on the grounds of gender, age, disability, marital status, sexual orientation, creed/religion, ethnic or national origin in any matters to do with employment or the provision of services.
• All staff are required to sign and abide by the Directorates confidentiality agreement.
• To comply with safety instructions associated with their employment.
• To use information systems including information technology and be willing to undertake appropriate training.

For further information this vacancy. please refer to the job role attached.

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system.

When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included for non-registered roles. This ensures fairness and consistency within our organisation, as some of our sites fall under outer, fringe and none.

This advert closes on Wednesday 17 Dec 2025.