Support, Time and Recovery Worker | Mersey Care NHS Foundation Trust

Mersey Care NHS Foundation Trust; St Helens; On-site; GBP 20,000 - 26,000; Full time

Job summary

A mental health services provider in St Helens is seeking a support, time and recovery worker to join the Crisis Resolution Home Treatment Team. This role involves shift work, providing intensive support for individuals experiencing acute mental health crises. Responsibilities include coordinating care plans, assisting with daily activities, and reporting observations to qualified practitioners. Flexible working requests are welcomed. The advertisement closes on Tuesday, 4 Nov 2025.

Qualifications

• Experience in mental health or supportive care settings preferred.
• Good communication skills, both verbal and written.
• Ability to work shifts, including nights.

Responsibilities

• Coordinate the assessment and delivery of care plans.
• Assist with daily living and occupational activities.
• Report observations and feedback on service users.
• Assist with medication self-administration.
• Maintain safe environments for service users.

Job description

Crisis Resolution Home Treatment Team are looking to recruit a support, time and recovery worker.

The Crisis Resolution Home Treatment Team cover the area of Mid Mersey, inclusive of St Helens, Knowsley, Halton and Warrington, providing intensive support and treatment for individuals experiencing acute mental health crises. We offer 24/7 support including assessment, treatment and working with individuals and their families in their homes or other community sessions.

The role will involve a shift pattern including a rotation of night shifts.

Flexible working requests will be considered for all roles.

To coordinate the assessment and delivery of a planned programme of care with guidance and indirect supervision from a qualified practitioner and to contribute to formal assessment and delivery of an individual's plan of care.

To assist with activities of daily living, social, recreational and occupational activities as agreed in the service user care plan.

To report general observations and provide feedback to a qualified practitioner both verbally and in written formats, if required. This should include any concerns arising from the service user physical or mental health.

To contribute to effective running of the service by providing and receiving information to/from other departments or services. Ensure this information is provided in the most effective way i.e. telephone, fax or in writing.

To assist service users with self‑administration of oral medication and ensure any concerns/issues about medication are reported back to a qualified practitioner.

To use a variety of verbal and non‑verbal skills to overcome communication barriers presented by service users due to their mental health needs.

To contribute to maintaining a safe environment for service user in the community (where appropriate).

Please refer to the attached Job Description for a full list of duties.

This advert closes on Tuesday 4 Nov 2025