Support, Time and Recovery (STR) Worker- Mental health

Black Country Healthcare NHS Foundation Trust; Wolverhampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A regional healthcare provider in Wolverhampton is seeking a Support, Time and Recovery Worker to promote social inclusion and support individuals recovering from mental health difficulties. The role involves working closely with service users to assist in their care plans, promote independence, and engage them with appropriate services. Ideal candidates should have experience in supporting mental health recovery and effective communication skills.

Qualifications

• Experience in supporting individuals with mental health difficulties.
• Ability to communicate effectively with service users and multidisciplinary teams.
• Knowledge of benefits and welfare rights.

Responsibilities

• Provide support to service users to promote their recovery.
• Assist in assessing and implementing care plans.
• Actively participate in training and review meetings.

Job description

Go back Black Country Healthcare NHS Foundation Trust

Support, Time and Recovery (STR) Worker - Mental health

The closing date is 30 October 2025

To work as part of a team, which promotes social inclusion and access for service users in recovery from mental health difficulties. The team’s focus is on the individual needs and wishes of service users, working across boundaries of care to enable and empower individuals to access opportunities and promote their recovery.

To provide support and give time to an allocated group of service users with complex needs to promote their recovery and maintain them in their community environment. To assist care coordinators to assess, plan, implement and evaluate individual care plans.

Main duties of the job

• Provide individual or group interventions to service users and/or carers in accordance with care plans.
• Support and monitor service users and share information with relevant multidisciplinary team and other services.
• Seek advice and guidance from Senior Staff as appropriate.
• Demonstrate effective communication with service users, carers and the multidisciplinary team.
• Accompany staff on community visits as required.
• Attend clinical meetings and provide feedback as appropriate.
• Contribute to the development of the community team for adults with mental health difficulties.
• Support the care coordination process for an allocated number of individual service users.
• Actively participate in training sessions, team/care plan review meetings and supervision as appropriate.
• Receive clinical supervision and manage caseload.
• Support service users to engage effectively with the agreed Care Plan and access appropriate services on a regular and consistent basis.
• Promote independent living of service users within the community.
• Develop rapport within appropriate and transparent boundaries.
• Provide regular and therapeutic activities to service users and their carers, developing and managing their independence.
• Be aware of the escalation process to highlight any service user potential risk in a timely manner to contribute to ongoing risk reduction and management.
• Help service users gain access to resources including benefits and welfare rights.
• Provide information on health promotion.
• Assist in identifying early warning signs of relapse by monitoring the service users’ progress, level of functioning and mental state, and alert appropriate staff involved in their care.
• Maintain adequate records as required by existing procedures, entering appropriate details into the service users’ records as necessary.
• Undertake other duties as may be determined from time to time within the general scope of the post and service needs.
• Participate in the planning of protocols to develop the service.

About us

Employees, workers, and/or contractors will be expected to uphold the values of the Trust and exhibit the expected Trust behaviours aligned to the Trust's values. Individuals have a responsibility to ensure that they display the Trust values and behaviours in carrying out their job and that they feel able to raise a challenge when other colleagues’ behaviours breach the spirit of Trust values.

Person Specification

• Experience.
• Application form and interview.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Black Country Healthcare NHS Foundation Trust