Support Technician

Pitini & Associates, LLC; Farnborough; On-site; GBP 38,000 - 45,000; Full time

Job summary

A trusted global provider of technology solutions in Farnborough is seeking a Support Technician to provide hands-on technical support across various IT platforms. The ideal candidate will have experience in troubleshooting Windows and Active Directory, supporting VMware, and exceptional communication skills. Competitive salary up to £45,000 offered.

Qualifications

• Degree qualified or relevant commercial experience in technical support or IT environments.
• Hands-on experience with Dell and HP hardware including BIOS-level configuration and troubleshooting.
• Strong communication skills and ability to work effectively as part of a collaborative team.

Responsibilities

• Provide hands-on technical support across IT and networking platforms for customers and internal teams.
• Troubleshoot Windows and Active Directory environments.
• Support virtual infrastructure on VMware and vSphere.
• Maintain secure internal systems.

Skills

Technical support experience

Communication skills

Proficiency in Windows

Proficiency in Linux

Education

Degree in relevant field or equivalent experience

Tools

Dell hardware

HP hardware

VMware

vSphere

Job description

Overview

Support Technician | Farnborough - up to £45,000

I am working with a trusted global provider of secure communications and hardware systems, specialising in high-assurance technology that supports mission-critical defence programs.

In this role, you'll provide hands-on technical support across a range of IT and networking platforms, helping customers and internal teams resolve issues efficiently. Your day could involve troubleshooting Windows and Active Directory environments, supporting virtual infrastructure on VMware and vSphere, or maintaining secure internal systems.

Responsibilities

• Provide hands-on technical support across IT and networking platforms for customers and internal teams.
• Troubleshoot Windows and Active Directory environments.
• Support virtual infrastructure on VMware and vSphere.
• Maintain secure internal systems.

Skills and Qualifications

Skills Required

• Degree qualified or relevant commercial experience in technical support or IT environments.
• Hands-on experience with Dell and HP hardware including BIOS-level configuration and troubleshooting.
• Proficiency across multiple operating systems, including Windows, and Linux.
• Strong communication skills and the ability to work effectively as part of a small, collaborative team.

Desirable Skills

• Microsoft Office suite and Exchange Server.
• Microsoft Active Directory and Domain Group Policy management.
• VMware vSphere (ESXi) or other virtualization platforms.

Application

If you\'re a Support Technician seeking a new opportunity in an experienced team, then APPLY NOW to Bradley Hayden @ April Quest. We also pay referral fees if you can suggest another suitable person that isn\'t already known to us.

April Quest Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003. We take your privacy seriously; our Privacy Policy can be viewed on our website.

LNKD1_UKTJ