Support Team Leader/ Service Manager - Learning Disabilities

Lifeways Group; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading care organization in England is seeking a Service Manager to support and develop a team providing care for adults with learning disabilities. You will oversee care delivery, ensuring high-quality standards and compliance, while fostering strong relationships within your community. Candidates should possess operational and people management skills, a Level 3 qualification in Health & Social Care, and a passion for quality care. The role offers leadership development and a supportive workplace culture.

Benefits

Financial wellbeing tools

Leadership development programmes

Inclusive workplace culture

Matched contribution pension scheme

Wellbeing resources

Reward and Recognition Schemes

Discounts on shopping, tech, travel, and more

Qualifications

• Minimum Level 3 qualification in Health & Social Care.
• Strong experience in operational and people management.
• Valid UK driver's licence and willingness to travel locally.
• Genuine passion for quality care and ability to lead by example.

Responsibilities

• Support, inspire, and develop your team of support workers.
• Oversee delivery of high-quality care for individuals with learning disabilities.
• Drive service improvements and quality standards.
• Build strong relationships with your team, families, and communities.
• Deliver the highest standards of care while shaping the future of services.

Skills

Operational management

People management

Empathy

Courage

Honesty

Passion for quality care

Education

Level 3 qualification in Health & Social Care

Level 5 qualification in Health & Social Care (desirable)

Job description

Service Manager – Adults Learning Disabilities

support. Drives quality, safety, and continuous improvement across all services. Every day, you'll make a difference – ensuring the people we support live with independence, dignity, and purpose in their own homes.

In This Role, You Will Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme. You will oversee the delivery of high‑quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs. Drive service improvements and quality standards. Build strong relationships with your team, families, and communities. You'll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.

What You'll Bring

• A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it)
• Strong experience in operational and people management
• A valid UK driver's licence and willingness to travel locally
• A genuine passion for quality care – and the ability to lead by example
• We are looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we'd love to welcome you to the team.

Why Join Lifeways?

• Enjoy financial wellbeing tools with Stream – real‑time pay tracking, savings features, and instant access to earned pay when you need it.
• Leadership development programmes & progression pathways
• A supportive, inclusive workplace culture
• Matched contribution company pension scheme
• Wellbeing resources and mental health support
• Reward and Recognition Schemes
• Discounts on shopping, tech, travel, and more through CHOICE Rewards

Why Now?

We are on a bold journey to become the Care Provider of Choice – and this is an exciting time to join us. We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care. As a leader, you'll have the authority, resources, and support to shape your team's culture and the quality of care they deliver.

We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words – they're lived values.

Apply Today

We are not using agencies for this recruitment. Any CVs sent to anyone in Lifeways from a recruitment agency will be treated as a gift.