Support Services Manager

Hope Sentamu Learning Trust; Upper Poppleton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A vibrant primary school is seeking a Support Services Manager to provide strategic oversight for various operational functions, including HR, Finance, and Administration. The ideal candidate will have proven experience in school business management, strong financial and HR skills, and a passion for supporting the wellbeing of students and staff. Join a dedicated team focused on fostering an inclusive and stimulating environment.

Benefits

Professional development and training

Employee Assistance Programme

Supportive team environment

Qualifications

• Proven experience in school business management or a similar operational leadership role.
• Commitment to deliver high-quality business services.
• Ability to lead and inspire teams across multiple functions.

Responsibilities

• Model professional leadership and management of support staff.
• Promote strategic use of resources to support learning objectives.
• Oversee Human Resources, Finance, Premises, Facilities, Health & Safety, IT.

Skills

School business management experience

Financial acumen

HR management skills

Excellent communication

Interpersonal abilities

Strategic thinking

Problem-solving

Team leadership

Job description

We are seeking an exceptional Support Services Manager to join our vibrant, inclusive, and high‑performing primary school where every child is nurtured, challenged, and celebrated. At Poppleton Ousebank, we pride ourselves on creating an inclusive and stimulating environment that supports academic excellence and emotional wellbeing. We have a strong ethos of collaboration, a commitment to continuous professional development, and a dedicated team who works tirelessly to ensure every child reaches their potential. The school demonstrates high ambition for pupils with SEND, ensuring their needs are well considered and understood by all staff. Ofsted 2024.

Key Responsibilities

• Model professional leadership and management of support staff in partnership with teaching colleagues.
• Promote a strong business ethos and ensure strategic use of resources to support learning objectives.
• Oversee Human Resources, Finance, Premises, Facilities, Health & Safety, IT, Income Generation, and Administration (including Trips).

What We’re Looking For

• Proven experience in school business management or a similar operational leadership role.
• Strong financial acumen and HR management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinker with a proactive approach to problem‑solving.
• Ability to lead and inspire teams across multiple functions.
• Commitment to deliver high‑quality business services to support the education and wellbeing of our children, staff, and families.

Benefits

• Work with amazing children who are respectful, kind and friendly at all times. Pupils’ behaviour across the school is exemplary.
• Work with a very supportive and dedicated team who "go over and above" to ensure all children get the very best. Leaders have prioritised the well‑being of staff.
• An exceptional and experienced front office and site team to support you in your role.
• Work in a community with team spirit in abundance where parents actively encourage and help our children and staff.
• Access to excellent professional development and training.
• Access to an Employee Assistance Programme offering wellbeing support.
• Work with a very supportive governing body, parents and children.

Job Details

Hours of Work: 37 Hours per Week, Full Year

Position Type: Permanent Post

Line Manager: Principal

Travel Required: Occasional

The salary is dependent on current qualifications and experience, please see the attached job description for more information.

Application Process

Please complete the online application form to apply for this role. All candidates are advised to refer to the job description and person specification before making an application. You should use the information supplied with in the Job Description & Person Specification to make the best of your application by identifying some specific pieces of work you may have undertaken in any of these areas. Your application may be viewed in regard to some or all of the skill specific areas over the course of the selection process. Applications via agencies will not be considered.

Interviews will take place on 11th December 2025.

We are committed to safeguarding and protecting our children and young people and expects all staff and volunteers to share this commitment. All posts are subject to a safer recruitment process which includes enhanced criminal records and barring checks, scrutiny of employment history, robust referencing and other vetting checks. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the Trust. On joining you will be required to undergo continuous professional development to maintain safe working practice and to safeguard our children and young people.