Support Services Assistant - Integrated Services - Hotel Services

NHS National Services Scotland; Glasgow; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading healthcare provider seeks staff for cleaning and patient service roles across various locations in Glasgow. Responsibilities include maintaining cleanliness in patient areas and providing patient catering. Good communication skills are essential due to the interaction with patients. Various shifts are available, requiring the right to work in the UK and references from past employment. Candidates must apply by indicating their preferred posts.

Qualifications

• Right to work in UK for the duration of employment.
• Provide at least two references from current or most previous employment/education covering the last 3 years.

Responsibilities

• Undertake the cleaning of patient areas, complying with national standards.
• Provide patient catering and housekeeping services.
• Have good communication skills due to patient contact.

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

Please note the salary is pro rata for part time hours.

Please be advised that, effective 1 April 2026, the full-time working hours for all Agenda for Change posts will be reduced to 36 hours.

Responsibilities

You will undertake the cleaning of patient areas, clinical and non-clinical departments, offices and administration areas to comply with national standards of cleanliness, provide patient catering, patient laundering, patients housekeeping, curtain changing and porter/messenger services within various health care environments including Mental Health wards. As part of the role you will have a lot of contact with patients so good communication skills are essential. Training will be provided including 3 days induction prior to commencement of role.

Schedule and Locations

Please note in application which post is being applied for:

Stobhill Hospital North Community

• Maryhill Health Centre 0500-0900 M-F 19.73 hours
• Springburn Health Centre 1730-2000 M-F 12.2 hours

Stobhill Hospital East Community

• Baillieston Health Centre 0530-0800 M-F 12.2 hours
• Bridgeton Health Centre 0530-0800 M-F 12.2 hours
• Parkhead Health Centre (NE hub) 0600-1000 (may become 0500-0900) M-F 20 hours x2
• Easterhouse Health centre 0545-0845 M-F 14.8 hours
• Hunter Street Unit, Calton 0600-0900 Sat/Sun 6 hours

Community Relief

• 0600-0900 x 2 posts Driving licence essential as these posts are required to cover various areas in the north and east of Glasgow

Stobhill Hospital Campus

• 0600-0900 M-F 14.8 hours
• 0800-1600 M-F 37 hours
• 0800-1300 M-F 24.66 hours
• 1600-2000 M-F 19.73 hours x 2
• 1700-2100 M-F 19.73 hours
• 1500-1900 M-F 19.73 hours x 4
• 1500-1900 S/S 7.54 hours

Qualifications

• Right to work in UK for the duration of employment.
• Provide at least two references from current or most previous employment/education covering the last 3 years.

Applications without this information will not be considered for shortlisting.

Contact Information

Informal Contact: Lorna Hill, Integrated Services Manager, On 0141 201 4163 or email [e-mail]

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs

Immigration Information

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

Inclusion Statement

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Application Guidelines

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

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