Support Services Assistant

North Staffordshire Combined Healthcare NHS Trust; Stoke-on-Trent; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local healthcare provider in Stoke-on-Trent is seeking a motivated Support Services Assistant to maintain high standards of cleanliness and hygiene. This part-time role involves providing domestic cleaning services in patient areas. Ideal candidates will possess good interpersonal skills, be able to follow procedures, and work flexible hours. Training will be provided, and the Trust is committed to sustainability and diversity in the workforce.

Benefits

Flexible working opportunities

Sustainability engagement programs

Qualifications

• Good interpersonal skills with other staff and patients.
• Ability to adhere to standards and procedures.
• Ability to work both independently and as part of a team.

Responsibilities

• Provide a full domestic cleaning service to patient areas and departments.
• Ensure quality standards of cleanliness and food provision.
• Cover during annual leave, sickness, and absences.

Skills

Good interpersonal skills

Ability to adhere to standards and procedures

Ability to accept, organise and prioritise instructions

Ability to work on your own initiative

Flexible approach to working hours

Job description

Position Overview

Support Services Assistant - Band 2 - Part time - 18 hours per week: An exciting opportunity has arisen for a motivated and enthusiastic person to work at the Darwin Unit. As Support Service Assistant you will be expected to maintain a clean and hygienic environment for patients, visitors and staff in line with the National Standards of Cleanliness.

Key Responsibilities

You will be responsible on a day to day basis to provide a full domestic cleaning service to patient areas, offices and departments in accordance with work schedules, policies and procedures which will include: high and low dusting, vacuuming, wet mopping, waste management, use of floor cleaning equipment and general housekeeping. You will work as part of a team to provide cleaning and catering services in order to enhance the quality of the patient and staff environment on a regular and ongoing basis. You will also ensure that at all times quality standards are maintained in relation to the cleanliness and food provision and that legal requirements are met regarding the food service.

Key Skills & Requirements

• Good interpersonal skills with other staff, Trust employees and patients
• Ability to adhere to standards and procedures
• Ability to accept, organise and prioritise instructions
• Ability to work on your own initiative and as part of a team
• Flexible approach to working hours and schedules

Provide cover during annual leave, sickness and absence which will include week ends, bank holiday and the requirement to cover in other Trust premises.

Previous domestic experience will be beneficial but there are no formal qualifications required for this post as you will be trained by our in-house supervisory team in the use of equipment and COSHH.

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care. We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working. We are committed to the Greener NHS national ambition to become the world's first "carbon net zero" national health system by 2045. As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.