Support security officer

Mitie Group plc.; Walsall; On-site; GBP 36,369,000 - 39,950,000; Full time

Benefits offered by this job

Flexible benefits

Discounts through MiDeals

Cycle-to-work scheme

Job summary

Mitie Group plc. in Walsall is seeking a Security Support Officer for a full-time role with ongoing training and clear career progression opportunities.

You will be the first point of contact on site, providing a visible security presence while delivering excellent customer service to staff and visitors. Responsibilities include monitoring CCTV, responding to alarms, managing access control, and writing incident reports.

Qualifications

• Valid SIA Licence (Security Guarding or Door Supervisor).
• Strong communication and people skills.
• Ability to work alone and within a team.
• Reliable, professional, and flexible attitude.
• Good timekeeping and customer service skills.
• Full UK driving licence and own vehicle (essential).

Responsibilities

• Acting as a visible and approachable security presence.
• Keeping staff, visitors, and the site safe and secure.
• Monitoring CCTV and responding to alarms.
• Managing access control and visitor entry.
• Writing clear incident reports and daily logs.

Skills

SIA Licence

Communication

Teamwork

Timekeeping

Customer service

Driving licence

Job description

Security Support Officer

Location: Walsall
Pay Rate: £12.71-£13.71 (Site related pay)

Availability: Fully flexible; Days, Nights & Weekends

About the Role

We are looking for a reliable and professional Security Support Officer to join our team. This is a full-time position with ongoing training and clear opportunities for career progression.

You will be the first point of contact on site, providing a visible security presence while delivering excellent customer service. Your role will be key in ensuring the safety of staff, visitors, and property.

What You'll Be Doing

• Acting as a visible and approachable security presence
• Keeping staff, visitors, and the site safe and secure
• Monitoring CCTV and responding to alarms
• Managing access control and visitor entry
• Writing clear incident reports and daily logs

What We're Looking For

• Valid SIA Licence (Security Guarding or Door Supervisor)
• Strong communication and people skills
• Ability to work alone and within a team
• Reliable, professional, and flexible attitude
• Good timekeeping and customer service skills
• Full UK driving licence and own vehicle (essential)

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie's 84,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie's 84,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.