Support Secretary to Oncology

Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 24,000 - 30,000; Full time

Job summary

A healthcare provider in Shrewsbury is seeking a Support Medical Secretary to provide essential secretarial support within the Oncology Department. The role involves digital and audio typing, managing communications, and overseeing patient data tracking. Candidates should possess strong organizational skills and proficiency in Microsoft applications. This position offers fantastic career prospects within a supportive team environment.

Benefits

Career development opportunities

Supportive team environment

State of the art facilities

Qualifications

• Ability to work accurately under pressure and manage workload.
• Experience in digital and audio typing of clinical letters.
• Competence in responding to patient inquiries professionally.

Responsibilities

• Provide comprehensive secretarial support to clinical teams.
• Ensure timely review of test results by clinical teams.
• Arrange and minute meetings as required.

Skills

Organizational skills

Communication skills

Microsoft Office proficiency

Tact and diplomacy

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Publisher

Job description

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

We are looking to appoint a Support Medical Secretary to cover adoption leave within the Oncology Department.

The successful candidate will be a pivotal person within the secretarial team. You will provide efficient and comprehensive secretarial support, in partnership with the Higher level Medical Secretary, to the Consultant and supporting clinical teams using effective organisational, communication and prioritisation skills to ensure deadlines are met.

It is essential that the post holder exercises initiative and independent judgement whilst maintaining a high level of confidentiality and diplomacy at all times. You will be fully conversant with all Microsoft applications, word processing, Microsoft publisher, producing presentations using PowerPoint, maintaining databases on Excel and Access.

Main duties of the job

The post holder is expected to work accurately under pressure with the ability to manage and prioritise their own workload; providing and receiving information which may require tact, diplomacy and persuasive skills as there may be barriers to understanding.

Some of the main duties include:

• Digital and audio typing of clinical letters, correspondence and discharge summaries.
• Ensuring results of tests and investigations for patients are reviewed by the clinical teams in a timely manner and making any necessary ongoing arrangements.
• Arrange, attend and minute meetings as required, taking and transcribing minutes and follow up actions.
• Using the in-house patient data tracking system ensure patient case notes are booked in and out appropriately.
• Respond to patient and carers telephone calls, regarding a variety of subjects, using own judgement in a professional and competent manner to provide non-clinical guidance.

Working for your organisation

The Shrewsbury and Telford Hospital NHS Trust can offer you great career prospects and a fantastic lifestyle. Situated in one of the most attractive parts of the country with dramatic countryside and bustling towns we have state of the art facilities, supportive friendly teams and excellent professional NHS job development opportunities.

The Trust has a vision for the future that puts the patient at the heart of everything we do and is guided by the principles and values about which we care deeply.