Support Secretary | The Christie NHS Foundation Trust

The Christie NHS Foundation Trust; Manchester; Hybrid; GBP 20,000 - 25,000; Part time

Job summary

A leading healthcare provider in Manchester is seeking enthusiastic Support Secretaries to join their Medical Oncology team. The role involves typing clinical correspondence, managing patient details, and professional communication. Ideal candidates will have experience in medical audio transcription and excellent organizational skills. Part-time positions are available with options for hybrid working. Join a supportive environment dedicated to quality patient care.

Qualifications

• Advantageous experience in medical audio transcription.
• Knowledge of medical terminology is a plus.
• Ability to plan and prioritise a varied workload is essential.

Responsibilities

• Type clinical correspondence and treatment summaries.
• Ensure accurate input of patient details into databases.
• Deal professionally with sensitive phone calls.

Skills

Medical audio transcription

Medical terminology

Organisational skills

Communication skills

Team working

Job description

Are you starting out in your career or looking to use your skills and experience in a new role? The Christie NHS Foundation Trust is looking for enthusiastic Support Secretaries to provide comprehensive support in the Medical Oncology department. You will be joining a friendly team of Medical Secretaries within the Oncology Department and as such will be a flexible team player.

Experience and knowledge of medical audio transcription and medical terminology would be advantageous. The role will include all aspects of secretarial duties and the ability to plan and prioritise a varied workload is essential. Organisation, communication and team working skills are key, as you will be working in a busy, demanding and rewarding environment. We actively support and develop our staff to ensure patients receive the best quality care.

There are 2 part‑time positions available: one at 20 hrs and one at 22.5 hrs, with the option of hybrid working. The Trust are committed to supporting flexible working agreements.

When applying for this position, please refer to the person specification and demonstrate within your application how you meet the criteria, providing examples where possible.

Duties and Responsibilities

• Type clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time/targets and that office instructions are followed or referred to the PA/Medical Secretary as appropriate.
• Carry out the discharge process for patients who have been discharged from the service.
• Ensure accurate input of patient details when entering data onto information databases and the Patient Administration System (Careflow), including routine use of the case note tracking system.
• Deal professionally with phone calls from relatives/patients, which may be emotional and of a sensitive nature.
• Scan correspondence and test results into patient electronic case notes.
• Closely liaise with Clinic Managers and PA/Medical Secretaries to ensure new patient referrals are registered on Careflow, triaged, and subsequently appointed in accordance with clinical instructions. Liaise with PA/Medical Secretary to ensure accurate booking of clinical appointments for both new and review patients.
• Liaise with internal and external departments to arrange clinical investigations and procedures.
• Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.
• Provide data to the Information Department as required.
• Liaise with staff at all levels both internally and externally.
• Contribute to the training of new members of staff within a given area as required.

Additional Requirements

• Follow risk management procedures at all times, including the identification, assessment and management of risk within the division.
• Abide by all Trust policies and procedures.
• Be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning.
• This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification.

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% of patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world‑first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

This advert closes on Monday 17 Nov 2025.