Support Secretary | The Christie NHS Foundation Trust

The Christie NHS Foundation Trust; Macclesfield; Ibrido; GBP 26.000 - 27.000; Tempo pieno

Descrizione del lavoro

The Christie NHS Foundation Trust is seeking an experienced Support Secretary to join the Haematology Oncology department in Macclesfield. You will provide comprehensive secretarial support to the clinical team, manage appointments, and maintain accurate patient records to help meet deadlines and patient needs.

The role offers hybrid working options and a pro rata salary of £25,760 to £27,476 per annum for a full-time post.

Competenze

• Proven secretarial experience in a clinical/medical environment preferred.
• Excellent organisational and diary-management skills.
• Strong communication and patient-facing skills.

Mansioni

• Provide comprehensive secretarial support to the Haematology Oncology team.
• Type clinic letters and annotations; maintain patient records.
• Schedule and coordinate appointments and clinics.
• Process and distribute correspondence and documentation.
• Input patient details onto administration systems accurately.
• Assist with preparation of clinics and cover in absence.
• Maintain confidentiality and professional conduct at all times.

Conoscenze

Typing RS2/RS2 RSA II

MS Office proficiency

Strumenti

Microsoft Office

Descrizione del lavoro

Support Secretary | The Christie NHS Foundation Trust

Company: The Christie NHS Foundation Trust Salary: £25,760 - £27,476 Pro Rata, Per Annum Hours: Full-time Location: Macclesfield, SK10 3BL Job type: Permanent Posting date: 5 Nov 2026 Closing date: 5 Dec 2026

An exciting opportunity has arisen for an experienced Support Secretary to join the Haematology Oncology department atMacclesfield.

The successful Support Secretary will provide a comprehensive and effective secretarial support service to the directorates’ secretarial teams, ensuring secretarial duties are carried out to a high standard in order to meet patient needs and to ensure that deadlines are met at all times. You will keep accurate, up-to-date patient records; to type clinic annotations and letters and to help ensure that future appointments are made.

Flexible working options are available for the role with remote/WFH options available on a hybrid basis to meet the needs of the service.

You will be enthusiastic, flexible, willing to learn, eager to play an effective part in a busy team environment and be able to use your own initiative.

You will be able to organise and prioritise your own workload and balance this with the demands of this diverse and varied role.

A good working knowledge of Microsoft Office packages, RSA II or equivalent typing, medical terminology, proven organisational skills, a strong commitment to personal and professional development and teamwork are preferred for this post.

For a full list of Duties, please see the Job Description & Person Specification.

• Work closely with the Medical Secretaries, providing comprehensive support for the clinical team and escalating where appropriate.
• Audio typing of correspondence and results, meeting tight turnaround times.
• Appropriately processes & distributes correspondence/documentation ensuring timely scanning to the patient electronic record.
• Request and obtains case notes/x-rays/scans internally & externally, using agreed procedures.
• Accurately input patient details onto patient administration systems & databases.
• Support with the preparation of clinics.
• Provide cover in times of absence.
• Assist in ensuring timely delivery of notes to the appropriate department.
• Assist with registering new patients ensuring cancer waiting time targets are met.
• Exchange information with patients & staff on the admission & discharge process.
• Communicate with patients who may be anxious, angry or upset.
• Exchange relevant information with GPs & other health professionals.
• Deal compassionately with distressing situations.
• Liaise with other members of staff regarding case notes & patient visits.
• Maintain patient confidentiality at all times.
• Remain professional at all times.
• Undertake other general office procedures e.g. ordering stationery, opening & distributing post, photocopying etc.

The Christie is one of Europe’s leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.

We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.

We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK’s National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.

This advert closes on Thursday 12 Nov 2026

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