Support Secretary - Mental Health - Conwy - dual site

Betsi Cadwaladr University Health Board; Llandudno; On-site; GBP 40,000 - 60,000; Full time

Job summary

A health organization in North Wales seeks organized individuals for an administrative role in Llandudno. The position involves providing clerical support and managing communications. Candidates should have strong customer service and problem-solving skills, with a preference for Welsh speakers. Join a diverse team committed to equality and diversity.

Qualifications

• Ability to prioritize workload to meet deadlines.
• Experience in administrative and clerical support.
• Strong interpersonal skills.

Responsibilities

• Answer telephone calls professionally.
• Provide efficient administrative and clerical support.
• Exhibit excellent time management and organization.

Skills

Customer service

Excellent communication skills

Problem-solving

Organisational skills

Welsh language (desirable)

Job description

An exciting opportunity has arisen for enthusiastic and highly organised individuals to join our team in LLandudno . Based across 2 sites the post holder will be responsible for providing professional, efficient, accurate and prompt administrative & clerical support to the Mental Health & Learning Disabilities Division.

Key Responsibilities

• Answer telephone calls into the department in a professional and courteous manner, using knowledge, skills and initiative to answer and deal with the call.
• Provide professional, efficient, accurate and prompt administrative and clerical support.
• Exhibit excellent time management, be well organised and prioritise workload demands to meet deadlines while producing work to the highest standards.

Key Competencies

• High levels of customer service and excellent communication/interpersonal skills are essential.
• Ability to use initiative to solve problems as they arise.

Language

• The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the 'Disability Confident Employer' scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.