Support Secretary, Dermatology

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; Coventry; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading UK teaching hospital is seeking an experienced support secretary to join its busy outpatient specialty team. The ideal candidate should possess excellent communication skills and effectively manage a demanding workload. Responsibilities include typing documents, booking appointments, and providing cross-cover support during staff absences. The role offers the chance to contribute to high-quality patient care within a diverse and respected organisation.

Qualifications

• Experience in an administrative role, preferably in a healthcare setting.
• Work with little or no supervision.
• Integrate well with the existing team to provide quality service.

Responsibilities

• Typing of correspondence and documents.
• Dealing with multiple enquiries on the phone and email.
• Booking outpatient appointments and surgery.
• Managing patients' records.
• Supporting the administration manager and medical secretaries.

Skills

Excellent communication and interpersonal skills

Ability to prioritise tasks effectively

Articulate with a demanding workload

Demonstrate significant initiative

Job description

Opportunity

An exciting opportunity has arisen for a competent, dynamic and forward-thinking support secretary with previous experience in a similar setting to join one of the busiest outpatient specialities in the Trust. We have clinical activity at University Hospital Coventry, George Eliot Hospital, Nuneaton, the Hospital of St Cross at Rugby and the City of Coventry Healthcare Centre. The post holder will be required to work as part of the administration team and provide cross cover during periods of staff absence within the existing team.

Please be advised sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received.

Responsibilities

• Typing of correspondence and documents.
• Dealing with multiple and varied enquiries on the telephone and via email from patients and clinical staff.
• Booking outpatient appointments and surgery.
• Managing patients' records.
• Other general office administration duties to support the administration manager, medical secretaries and the clinical team.

Qualifications

• Articulate and capable of undertaking a demanding workload.
• Demonstrate significant initiative.
• Excellent communication and interpersonal skills.
• Ability to prioritise tasks effectively.
• Work with little or no supervision.
• Integrate well with the existing team and provide quality service to patients.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. The Trust is committed to building an organisation that makes full use of the talents, skills, experience and different perspectives available in our diverse society, promoting equality, respect, dignity and autonomy as core values.

Contact

• Name: Adele Leftwich
  Job title: Administration Manager
  Email: [e-mail]
  Telephone: [phone]
• In Absence Of Adele, Please Contact:
  Name: Kirean Dingley
  Job title: Operations and Performance Manager
  Telephone: [phone]