Support Retail Security Officer

Mitie; Park Central; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security service provider in the UK is hiring for a position at M&S. The role involves safeguarding stores and delivering exceptional customer service. Candidates need security experience, a valid SIA Licence, and their own vehicle. Benefits include a competitive hourly rate and various perks, including a company-funded SIA Licence renewal and discount options.

Benefits

20% M&S discount

Save As You Earn

Share Incentive Plan

Cycle to Work

Life Assurance

Childcare Vouchers

Qualifications

• Must have a valid SIA Licence.
• Candidates must have their own vehicle to drive to different locations.
• 5 years trackable working history in the UK.

Responsibilities

• Safeguard M&S stores, people, and assets.
• Follow all policies and legal requirements.
• Use tech for effective reporting.
• Report hazards and remain vigilant.

Skills

Security experience

Excellent customer service

Communication skills

Job description

Location: BirminghamHourly Rate: £13.76Hours: minimum 8 - overtime availableShift pattern: various shiftsM&S stores that you will be asked to cover: Bullring, Longbridge, Moseley, Merry Hill, Mere Green, Princess Park, Sears Solihull, Selly Oak, Sheldon

Candidate must have their on vehicle to drive to different locations and must have 5 years trackable working history in UK.

At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.

WHY YOU'LL LOVE THIS JOB:

• Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
• Great Pay & Benefits: Earn £13.76 per hour with amazing benefits like 20% M&S discount (T&C applies), Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
• Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
• Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.
• Community: Join the friendly M&S and Mitie family.

WHAT WE'RE LOOKING FOR:

• Experience: Security experience essential
• Certification: A valid SIA Licence.
• Skills: Excellent customer service and communication, energy, and enthusiasm

YOUR ROLe:

• Stay Compliant: Follow all policies and legal requirements.
• Use Tech: Engage with provided technology for effective reporting.
• Proactive: Review and improve Assignment Instructions.
• Stay Alert: Report hazards and remain vigilant.
• Be Professional: Handle challenging situations with calm and professionalism.
• Emergency Ready: Contact emergency services when needed.

If your passionate about customer service like we are and have experience in security, retail, hospitality or similar skills. Then this could be the opportunity you've been looking for.

Ready to apply?