Support Officer - Domestic Abuse Service

Clarion Housing Group; Sittingbourne; On-site; GBP 28,000 - 31,000; Full time

Job summary

A leading housing association is seeking a Support Officer in Sittingbourne. This role involves working with vulnerable individuals experiencing domestic abuse, providing emotional and practical support. Candidates with strong professional and empathetic qualities will thrive in this challenging but rewarding position. Applicants must be eligible to work in the UK and are required to travel across the region as needed.

Qualifications

• Experience in the housing and support sector is welcomed; candidates without this experience but with the right qualities may also be considered.
• Willingness to develop knowledge and skills to best support customers.

Responsibilities

• Work alongside colleagues in supported housing or outreach services in Kent.
• Help families to stay safe from abuse, enabling access to welfare benefits and help with debt.
• Provide emotional support and help to seek and apply for more permanent housing.
• Deliver exceptional support services to our customers as part of the Kent team.

Skills

Professionalism

Empathy

Understanding

Life experience

Job description

Overview

Location: Sittingbourne, Kent
Salary: £28,038 - £30,194 per annum
Hours: 36 per week
Contract Type: Permanent

Do you want to be part of a dynamic and growing organisation that works to provide housing and tenancy-related support to people experiencing Domestic abuse issues?

Our Kent Domestic Abuse Service is looking for a Support Officer to join our dynamic team in Sittingbourne.

Clarion is offering an exciting opportunity for enthusiastic, motivated and talented individuals to build a career working for one of Europe\'s largest housing associations. Alongside providing general needs housing, Clarion also delivers support services to some of the most vulnerable people in society. Our work supporting individuals and families who have experienced domestic abuse offers our customers the opportunity to move on and live fulfilled, safe lives following the trauma they\'ve experienced. The role of Support Officer, whilst challenging at times, is an extremely rewarding one.

We welcome candidates with experience in the housing and support sector. But we\'re also looking for people who may not have this experience but have the qualities and skills we feel would most benefit our customers: professionalism, empathy and understanding, life experience and a desire to develop their knowledge and skills to best support our customers.

Responsibilities

• As a Support Officer, you\'ll work alongside colleagues in supported housing or outreach services in Kent.
• This will include helping families to stay safe from abuse, enabling access to welfare benefits and help with debt,
• Providing emotional support and helping to seek and apply for more permanent housing.
• Deliver exceptional support services to our customers as part of the Kent team.

Qualifications and Skills

• Experience in the housing and support sector is welcomed; candidates without this experience but with the right qualities may also be considered.
• Professionalism, empathy and understanding, life experience and a willingness to develop knowledge and skills to best support customers.

Additional Information

• Closing Date: Wednesday 5th November 2025 at midnight.
• Interviews will take place w/c 17th November 2025.
• Applicants must be able to travel across the region as required.
• This post is subject to an Enhanced Adult & Child plus barred list Criminal Record Check.
• You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
• This vacancy may close without notice.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.