Support Officer

Blue Arrow; Bristol; On-site; GBP 40,000 - 60,000; Part time

Job summary

A reputable employment agency in Bristol seeks a Support Officer to provide essential business support functions. Responsibilities include responding to customer enquiries, handling financial transactions, and driving process improvements. The role requires strong communication skills and a proactive problem-solving approach. Apply today for an opportunity in a supportive environment focused on collaboration and excellence.

Qualifications

• Experience in business support functions.
• Excellent communication skills.
• Ability to resolve issues at first contact.

Responsibilities

• Provide business support services, taking ownership.
• Make service decisions in response to operational issues.
• Respond to enquiries from customers and stakeholders.

Job description

Overview

Support Officer required!

Salary: £14.20 per hour

Location: Bristol

Hours: Monday - Friday 9am - 5pm

Till: Mid November

Purpose of the job

Provides a range of business support functions to support internal and external customers. This may require service-specific skills and knowledge.

Key job outcomes / accountabilities

• Provide a range of business support services for one or more service areas, taking ownership and responsibility.
• Make real time service decisions in response to operational issues in line with local procedures and established guidance.
• Demonstrate the council's values: Dedicated, Respect, Ownership, Curious, Collaborative.
• Carry out specific administrative tasks requiring a discrete skill or in-depth knowledge base.
• Respond to enquiries from internal and external customers and stakeholders including escalated issues, resolving at the point of contact where possible.
• To carry out, monitor and reconcile financial transactions.
• Prepare and provide documentation and information.
• Check service delivery and processes are in line with local guidance and legislation.
• To own and drive forward process improvements.

Apply today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people