Support Medical Secretary - Surgery and Digestive Diseases

NHS; Bradford; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider in Bradford is seeking a Support Medical Secretary to manage audio transcription, word processing, and patient pathway administration. The ideal candidate will have strong communication skills and attention to detail, along with the ability to work effectively in a multi-disciplinary team. Previous experience is desirable but not essential, and the role offers a full-time, flexible working pattern.

Benefits

Staff gymnasiums

Excellent pension scheme

Life assurance cover

Advice on childcare

Qualifications

• You should have previous secretarial/office experience.
• Medical secretarial experience is desirable but not essential.
• An appropriate speed and accuracy of typing is required for this role.

Responsibilities

• Provide secretarial/administrative support to a Medical Team.
• Typing, filing, scanning, photocopying, and distributing mail.
• Act as a point of contact for the Medical Team.

Skills

Organisational skills

IT skills

Communication skills

Attention to detail

Education

GCSE standard education

Vocational qualification level 3 or equivalent

Tools

Microsoft Office

Job description

Job Summary

Closing Date: 19 November 2025. Shortlisting to take place after closing date: 20 November 2025. Interview expected to take place commencing: 24 November 2025.

In the Support Medical Secretary role you will work within a multi-disciplinary team and be responsible for audio transcription and word processing of clinical letters, data quality and other correspondence as required by the Medical Team.

You will support Senior Medical secretaries in a range of duties related to patient pathway management, including diary management and in-patient waiting list management.

You should be literate and numerate, with excellent organisational, time management, and IT skills and an ability to work without supervision.

An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview.

Medical secretarial experience is desirable but not essential. You will have a high standard of communication and interpersonal skills with the ability to work with staff at all levels.

You will have enthusiasm, motivation and demonstrate pride in your work.

If you feel you have the skills, experience and drive that it takes to be part of a Trust whose mission is to provide safe, high quality healthcare at all times to its population, we look forward to your application.

Main Duties of the Job

The job holder will be responsible for the provision of a comprehensive secretarial and administrative service to a Medical Team within a Clinical Specialty.

Responsible for the provision of a range of secretarial and administrative duties related to patient pathway management, audio transcription and word processing of clinical letters, proof reading is an essential part of the role. Applicants should also have a good command of English grammar.

Production of reports and other correspondence may also be required by the Medical Team.

With support and guidance, act as a point of contact and be responsible for the dissemination of information, messages and enquiries for the Medical Team, liaising with multi-disciplinary team members, other health professionals and staff within and external to the Trust.

The job holder will have involvement with Clinicians and Service Managers across the Trust to ensure that patients are treated in accordance with the Trust's policy and procedures.

Candidates will have excellent communication, organisational and prioritisation skills, a flexible approach to their work and the ability to work effectively as part of a team.

The post holder will need to work with minimal supervision and have the ability to meet deadlines.

About Us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We value people
• We are one team
• We care

We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

We can offer staff gymnasiums on both hospital sites, excellent pension scheme including life assurance cover and advice on childcare.

Details

• Date posted: 05 November 2025
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £24,937 to £26,598 a year per annum (pro rata)
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Reference number: 389-25-7290204-A

Job Location

Bradford Teaching Hospitals NHS Trust

Duckworth Lane

Bradford

BD9 6RJ

Primary Duties & Areas of Responsibility

• Providing secretarial/administrative support to a Medical Team, typing, filing, scanning, photocopying, opening and distributing mail as appropriate.
• Use initiative in filtering information and be proactive in dealing with routine matters, seeking support from the Senior Medical Secretary.
• Have an understanding of the Trust's Access Policy and other National/Local targets (e.g., Cancer, RTT, non-RTT pathways), and work to the standard operating procedures developed to support patient pathways.
• To type clinical letters and minutes of meetings, medical reports, results letters.
• Assist with any data collection and entry required as a service level.
• Deal with telephone enquiries from patients, relatives, etc, which may be of a sensitive nature, in a constructive and sympathetic manner, referring to the appropriate person where necessary.
• To ensure that patient records are kept up to date and that all investigations and other material are available for clinic appointments/admissions and that letters/results are filed in the appropriate place in the case notes.
• Maintain efficient office systems, liaise with other departments/hospitals on behalf of the Medical Team, wards or secretarial colleagues.
• To ensure accuracy when administering relevant IT systems. The systems could include EPR and/or other local IT systems.
• Works to the SOPs developed to support patient pathways.
• Assist in the training of new staff.
• The job holder will contribute to the effective and efficient running of the service and highlight any areas where efficiency can be realised.
• Such duties at a comparable level of responsibility associated with the work of the post which may vary from time to time.

Person Specification

Experience Essential

• Previous secretarial/office experience.
• Experience of working face-to-face and/or telephone contact with the general public.
• Support/Medical Secretary Experience.

Skills Essential

• Literacy and numeracy skills.
• Excellent keyboard skills.
• Excellent verbal and written communication skills.
• Ability to achieve thoroughness and accuracy when accomplishing a task.
• Attention to detail.

Desirable

• Shorthand.
• Audio Typing.

Knowledge Essential

• Understanding of Information Governance and Confidentiality.
• Knowledge and understanding of Microsoft Office packages, including use of Excel and Power‑point, internet, e‑mail etc.
• Knowledge of Patient Administration System (or equivalent system).
• Medical Terminology.
• Understanding and basic working knowledge of the National 18‑week RTT Policy and how to apply it.

Qualifications Essential

• Educated to GCSE standard.
• Vocational qualification level 3 or equivalent.
• An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview.

Desirable (Qualifications)

• Medical Secretary Diploma.
• Advanced secretarial qualifications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Bradford Teaching Hospitals NHS Foundation Trust

Address:

• Bradford Teaching Hospitals NHS Trust
• Duckworth Lane
• Bradford
• BD9 6RJ

Employer's Website

https://www.bradfordhospitals.nhs.uk