Support Medical Secretary - Respiratory

The Shrewsbury and Telford Hospital NHS Trust; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare provider is seeking a Support Medical Secretary for 18.5 hours per week at The Royal Shrewsbury Hospital. Responsibilities include producing clinical correspondence and responding to patient enquiries. Candidates should have good communication skills and RSA level 3 or equivalent. Join a busy team supporting the patient-consultant relationship.

Qualifications

• Experience within a medical environment is desirable but not essential.

Responsibilities

• Produce accurate clinical and general correspondence from audio transcription.
• Respond to telephone calls from patients, handling sensitive enquiries.
• Support the workload of Consultants as part of a team.

Skills

Good communication skills

Flexibility

Organisational skills

Audio typing skills

Education

RSA level 3 or equivalent

Educated to GCSE level or equivalent

Job description

Job Overview

This post is for internal candidates at The Shrewsbury and Telford Hospital NHS Trust. If you are not currently working within the Trust, your application will not be reviewed. The Support Medical Secretary will provide support to Respiratory Secretaries at The Royal Shrewsbury Hospital. Band 3, 18.5 hours per week.

Key Responsibilities

• Produce accurate clinical and general correspondence, using complex and sensitive medical terminology from audio transcription.
• Respond to telephone calls from anxious and distressed patients, handling contentious, sensitive and difficult enquiries appropriately.
• Work alongside other Medical Secretaries, supporting the workload of Consultants and ensuring an efficient service.

Qualifications

• RSA level 3 or equivalent.
• Excellent audio typing skills.
• Educated to GCSE level or equivalent.
• Experience within a medical environment is desirable but not essential.

Personal Attributes

• Good communication skills.
• Flexibility and reliability.
• Organised approach to work.

How It Fits the Team

The successful applicant will join a busy team of Higher Level Medical Secretaries and Support Medical Secretaries, playing a pivotal role in the patient‑consultant relationship.

Employment Details

Seniority level: Entry level
Employment type: Full‑time (but 18.5 hours per week)
Job function: Health Care Provider