Support Medical Secretary Paediatrics

STOCKPORT NHS FOUNDATION TRUST; Stockport; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local healthcare provider in Stockport is seeking a Medical Secretary to assist in delivering high quality patient care through effective administrative support. The role includes typing, transcription of medical audio files, and coordination of care between doctors and departments. The ideal candidate should possess strong concentration and proofreading skills, alongside the ability to manage and interpret medical information. This position offers various benefits including annual leave, NHS pension membership, and discounts.

Benefits

27-33 days of annual leave plus bank holidays

NHS pension scheme membership

Salary sacrifice schemes

NHS Staff discounts

Cycle to work scheme

Stockport Credit Union for local financial advice

Qualifications

• Experience in a medical transcription role or similar.
• Ability to interpret medical/legal terms.
• Familiarity with organizational policies and procedures.

Responsibilities

• Provide timely typing and transcription of medical audio files.
• Act as a link between consultants, clinicians, and the booking team.
• Support the Senior Medical Secretarial team in activities.

Skills

Good levels of concentration

Proofreading skills

Ability to use BigHand and similar systems

Problem-solving skills

Job description

To assist in the delivery of providing high quality, safe patient care, through the delivery of an effective, efficient and responsive administrative and clerical service which meets the needs of the service. This will be achieved by working in a supportive team, supporting colleagues, the senior medical administration team and management, to ensure the team provide effective administrative tasks.

The main focus of the role is to provide timely typing, transcription and checking of medical audio files to produce clinical correspondence from dictation to publication of clinical correspondence. Other duties will also include communicating by telephone to ensure the transcription service is effective and efficient. The post holder will ensure that information is gathered and distributed in a timely manner and that specified targets are achieved within the necessary timeframes., The post-holder will deliver audio typing support for clinic correspondence. Specifically, the main duties of the role will involve clinic and results letters typing using BigHand and similar systems.

The role is vital in ensuring patients are informed in a timely way, regarding their care pathways and it requires good levels of concentration, proof reading skills and involves prolonged periods of typing for large periods of the day.

The post-holder will need to be able to understand and interpret functional/medical/legal terms and organisational policies and procedures, working with colleagues to ensure correct process is followed and ensure the smooth administration of patient flow.

Ability to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures primary to coordinate care plans.

The role will be linked to a system that supports departments and business groups to ensure typing is available to cover for shortages and peaks in demand across departments.

Outputs will be measured using a set of performance measures to ensure consistency and high quality, timely service provision.

Act as a link between consultants, clinicians, the booking team and other areas to ensure care is delivered in a coordinated and efficient way.

To support the Senior Medical Secretarial team in any activities required.

Open and distribute post to the relevant areas.

Scanning of correspondence.

Ensure that pathways are up to date.

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you

• Between 27-33 days of annual leave plus bank holidays.
• NHS pension scheme membership.
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further.
• NHS Staff discounts.
• Cycle to work scheme.
• Salary finance - for loans, savings, budget planning and tips on managing debt.
• Stockport Credit Union- for local financial advice.