Support Medical Secretary

Mersey and West Lancashire Teaching Hospitals NHS Trust; Ormskirk; On-site; GBP 24,000 - 27,000; Part time

Job summary

A regional healthcare provider is looking for Support Medical Secretaries to join their team at Ormskirk Hospital. The role involves typing clinical correspondence and supporting the clinical workforce. Candidates should have a sound knowledge of medical terminology and relevant qualifications. This position offers between £24,937 to £26,598 yearly on a part-time basis, with opportunities for additional hours.

Qualifications

• Sound knowledge of medical terminology.
• Ability to handle typing of clinical correspondence through digital/audio systems.
• Previous secretarial experience with knowledge of administrative procedures.

Responsibilities

• Support the clinical workforce as part of the support medical secretary team.
• Type clinical correspondence using digital/audio systems.
• Work across both medical and surgical specialties to meet typing targets.
• Provide support to medical secretaries as required.

Skills

Effective communication

Teamwork

Interpersonal skills

Organizational skills

Flexible working approach

Education

NVQ III or equivalent experience

RSA II / III Typing or Word Processing

AMSPAR Diploma

European Computer Driving Licence (ECDL)

Tools

Microsoft Office Software

Job description

Overview

Go back Mersey and West Lancashire Teaching Hospitals NHS Trust

The closing date is 09 November 2025

The Community & Clinical Support Services at Ormskirk Hospital site are looking to appoint support medical secretaries to provide a comprehensive service with the minimum of supervision to specialities within the division. The successful candidate would be required to type clinical correspondence from audio across both medical and surgical specialities.

1 x 15 hour per week Support Medical Secretary - to work Thursday and Friday each week based at Ormskirk Hospital

2 x 30 hour per week Support Medical Secretaries - days/hours to be discussed at interview and can be worked at either Southport or Ormskirk Hospital sites.

Main duties of the job

Applicants must have a sound knowledge of medical terminology and ideally qualified to at least RSA level 3 / OCR typing and word processing or equivalent. AMSPAR certification is desirable. You must be proficient in the use of audio typing and Microsoft Office packages. Training on in-house systems will be provided.

You will need to be able to work to tight deadlines and withstand the pressure of working for a busy team. It is essential you are able to work on your own initiative.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Job responsibilities

Working as part of a support medical secretary team to support the clinical workforce

Typing of clinical correspondence using digital/audio systems

Work across both medical and surgical specialities to ensure typing targets are met

Provide support to the medical secretaries as required. The post holder will carry out the duties in such a way as to make a direct and positive contribution to the organisation of the workload

Person Specification

Qualifications

• NVQ III or equivalent experience
• RSA II / III Typing or Word Processing
• Knowledge of medical terminology
• AMSPAR Diploma
• European Computer Driving Licence (ECDL)

Experience

• Previous secretarial experience with knowledge of secretarial/administrative procedures and systems
• Previous Medical Secretary experience
• Knowledge of Data Protection
• Previous NHS experience
• Knowledge of Microsoft Office Software Package

Skills

• Able to communicate effectively with a wide range of people, both internal and external
• Ability to work as a member of a team
• Excellent interpersonal skills
• Flexible working approach
• Ability to plan and organise own workload to meet targets

Other

• Committed to self-development to meet the requirements of the role
• Ability to concentrate for prolonged periods when transcribing medical audio dictation in a predictable work pattern
• Ability to deal with distressed patients or relatives when answering telephone
• Ability to cope with frequent indirect exposure to distressing or emotional situations in content of clinical correspondence
• Continuous use of computer / keyboard
• Use of trolleys to transport case notes
• Continuous use of VDU
• Working in an office environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

£24,937 to £26,598 a yearpro rata, per annum