Support Medical Secretary

NHS; Merthyr Tydfil; On-site; GBP 22,000 - 28,000; Full time

Job summary

A regional health organization in Wales is seeking a Support Medical Secretary for a fixed-term position. The role involves providing secretarial support, managing waiting lists, and requires excellent IT and communication skills. Ideal candidates will have relevant qualifications and experience, particularly within a healthsetting. Welsh language skills are desirable.

Qualifications

• Ability to transfer IT skills to new applications.
• Medical terminology knowledge.
• Welsh language speaking/listening skills at Level 3 or above.

Responsibilities

• Plan own day-to-day tasks and duties.
• Provide secretarial support to a multidisciplinary team.
• Undertake routine typing and audio typing of clinical correspondence.
• Manage Day Case waiting list.
• Liaise with patients and other Health Boards/Trusts.

Skills

Excellent typing

Communication skills

Organisational skills

Flexibility

IT literacy

Education

3 GCSEs or equivalent

NVQIII Business Administration

RSAII Typing or equivalent relevant experience

ECDL or equivalent

Tools

Myrddin

WCCIS

FACE

NWIS

Job description

Go back Cwm Taf Morgannwg University Health Board

Support Medical Secretary

The closing date is 06 November 2025

THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHS DUE TO FUNDING.

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

The Planned Care Service Group are looking to appoint an enthusiastic and suitably qualified Support Medical Secretary to support the ENT Service.

The post holder will be required to work on their own initiative within a team and demonstrate excellent typing, flexibility, communication and organisational skills.

The post holder must be IT literate and it would be an advantage if the post holder was familiar with NHS information systems such as WPAS (Myrddin).

Main duties of the job

• Plan own day to day tasks and duties.
• Undertake routine typing and audio typing of clinical correspondence.
• Provide secretarial support to a multidisciplinary team.
• Manage Day Case waiting list.
• Prioritise results and organise clinical activity.
• Liaise with patients, General Practitioners and other Health Boards/Trusts to arrange ongoing treatment and care.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Job responsibilities

Follow and comply with all University Health Board policies and procedures

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications and/or Knowledge

• 3 GCSEs or equivalent.
• NVQIII Business Administration or willingness to work towards
• RSAII Typing or equivalent relevant experience
• ECDL or equivalent.
• Ability to transfer IT skills to new applications.
• Medical terminology
• Knowledge of Myrddin, WCCIS, FACE & NWIS IT systems

Experience

• Experience of working in an office environment.
• Experience of using databases
• Has previously worked in the NHS or similar environment.
• Experience of working as part of a team.

Aptitude and Abilities

• Good communication and listening skills
• Excellent organisational skills.
• Flexible in approach to work and duties to meet the needs of the service.
• Welsh language speaking/listening skills at Level 3 or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board