Support Medical Secretary

Derbyshire Healthcare NHS Foundation Trust; City of Edinburgh; On-site; GBP 22,000 - 30,000; Full time

Job summary

A healthcare provider in Edinburgh is looking for a dedicated individual to support the provision of secretarial and administrative services to medical staff. The role requires excellent communication skills, the ability to handle multiple tasks, and previous experience in a clinical environment. Benefits include competitive leave policies and ongoing training opportunities.

Benefits

27 days annual leave/year plus bank holidays

Yearly appraisal and commitment to ongoing training

Good maternity, paternity and adoption benefits

Health service discounts and online benefits

Free confidential employee assistance programme 24/7

Access to employee networks

Health and wellbeing opportunities

Qualifications

• GCSE English and Mathematics at Grade C or equivalent required.
• Experience in customer care or demonstrable experience.
• Previous clinical team and 'front of house' experience preferred.

Responsibilities

• Support secretarial and administrative services for medical staff.
• Word process clinical letters and other documentation.
• Manage and update medical staff diaries.

Skills

Good standard of spelling and grammatical accuracy

Excellent written and verbal communication skills

Ability to work independently and as part of a team

Ability to prioritise and work to the required standards

Experience of using Microsoft computer packages

NHS experience

Education

GCSE English Language Grade C or equivalent

GCSE Mathematics Grade C or equivalent

RSA II Typing/Word Processing or equivalent qualification

Job description

Working as part of a team the post holder will support the provision of a comprehensive secretarial and administrative service to the Consultant Psychiatrists and junior medical staff within teams, to allow the smooth and efficient performance of clinical duties and make a direct and positive contribution to the work of the team. The post holder must organise their own workload with defined guidelines. Advice is available as necessary.

Main duties of the job

Job duties

• Word processes clinical letters/ discharge summaries, clinical papers and material for publication as required, from either audio or copy typing. Creating correspondence as appropriate from predefined templates.
• In the absence of the Medical Secretaries assist with the management and updating of the diaries of the medical staff and arranging appointments and meetings if required, locating a suitable venue and informing attendees.
• Responsible for the tracking and retrieval of notes within the service.
• To liaise with other Medical/Nursing and administration staff within the Trust as appropriate.
• Use judgement and initiative to prioritise the importance/urgency of particular requests with the team.
• Provide cover for colleagues during their absence.
• Assist the Medical Secretary in dealing with incoming correspondence and facilitating prompt action on results/reports.
• Assist the Medical Secretary in maintaining administrative systems/databases for data collection for audit purposes where appropriate.
• Assist the Medical Secretary in providing guidance and direction to new Junior medical staff from an administration perspective e.g. content/layout of letters etc. working from defined guidelines.
• To undertake any other specific duties in accordance with Trust policies and procedures to facilitate the patient pathway in liaison with the specialityCo-ordinator.

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

Commitment to flexible working where this is possible

27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service

Yearly appraisal and commitment to ongoing training

Good maternity, paternity and adoption benefits

Health service discounts and online benefits

Incremental pay progression

Free confidential employee assistance programme 24/7

Access to our LGBT+ network, BAME Network and Christian Network

Health and wellbeing opportunities

Structured learning and development opportunities

Job responsibilities

Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

It is Trust policy that for secondment posts you should have approval from line manager before making a secondment application.

Person Specification

Qualifications/Training

• GCSE English Language Grade C or equivalent (evidence required).
• GCSE Mathematics Grade C or equivalent (evidence required).
• RSA II Typing/Word Processing or equivalent qualification or recent equivalent level of demonstrable experience
• Customer Care / Customer Service Training / or demonstrable experience

Skills & Experience

• Good standard of spelling and grammatical accuracy.
• Excellent written and verbal communication skills.
• A non-judgemental and possitive approach.
• Ability to work independently and as part of a team.
• Ability to prioritise and work to the required standards within defined time limits.
• Ability to accurately input data.
• Experience of using Microsoft computer packages.
• Experience of dealing with telephone enquiries.
• Previous clinical team experience.
• Previous 'front of house' experience.
• Use of electronic patient records systems
• NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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