Support Manager - General Hospital Management

Cwm Taf Morgannwg University Health Board; Abercynon; On-site; GBP 35,000 - 45,000; Full time

Job summary

A regional healthcare provider in the United Kingdom seeks a Support Manager to assist in the operational management of acute hospital sites. The successful candidate will support Hospital General Managers in achieving key objectives and ensure a coordinated approach to service delivery. This role focuses on patient flow, operational planning, and continuous improvement in hospital management.

Responsibilities

• Contribute to the operational and daily management of the acute hospital sites.
• Support Hospital General Managers in achieving key operational objectives.
• Provide support in achieving standards set by the Welsh Government.

Job description

We are looking for a Support Manager to join our Operations Team supporting our Hospital General Managers with the operational and daily management of the acute hospital sites within CTMUHB. This role will be responding to day to day queries and support Hospital General Managers in the achievement of key objectives for the acute sites, contributing where appropriate to the production of site based operational plans and business case development to ensure that delivery of a safe and efficient hospital site.

Key Responsibilities

• Be responsible for contributing to the operational and daily management of the acute hospital sites within CTMUHB, giving support to the Hospital General Managers with the day-to-day administration related to safe hospital site management and patient flow.
• Support the Hospital General Managers in the achievement of key operational and strategic objectives for the acute sites, contributing where appropriate to the production of site based operational plans and business cases development alongside care groups as appropriate.
• Provide support in achieving standards laid out by the Welsh Government.
• Ensure that routine and ad‑hoc information is provided to support the monitoring and evaluating the achievement of the Hospital General Managers objectives.
• Work closely with other managers to ensure a co‑ordinated approach to the delivery of services.
• Manage identified staff as part of the acute hospital management function across CTMUHB.
• Be responsible for the day‑to‑day processes and procedures.
• Be encouraged to identify new and improved ways of working for all staff for whom they are responsible.

Our Core Values

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We live by our core values and are a proud local employer; around 80% of our 15,000 workforce live within our region, making our staff not only the lifeblood of our organisation but also the diverse communities that we serve.