Support Manager

Randstad Care; Gateshead; Hybrid; GBP 33,000 - 35,000; Full time

Job summary

A care services provider in Gateshead is seeking a Support Manager to lead and manage a supported living service. This full-time role offers a salary of £33,800 plus on-call allowance and provides flexible/hybrid working options. The ideal candidate will have a Level 5 Diploma in Leadership for Health and Social Care and proven leadership experience. Emphasis is placed on maintaining high care standards and compliance with regulations.

Benefits

Competitive salary

Flexible working arrangements

Ongoing professional development

Supportive team culture

Qualifications

• Proven experience managing a home or supported living service.
• Excellent communication skills.
• Commitment to person-centred care.

Responsibilities

• Lead and manage a supported living service.
• Ensure compliance with CQC regulations.
• Provide strong leadership and supervision to staff.
• Build relationships with service users, families, and staff.

Skills

Leadership

Communication

Management of rotas and budgets

Person-centred care

Education

Level 5 Diploma in Leadership for Health and Social Care

Job description

Overview

Support Manager

This is a full-time role with a flexible/hybrid working option, offering a base salary of £33,800 plus an additional £2,000-£2,500 on-call allowance.

The primary responsibility is to lead and manage a supported living service, ensuring the highest standards of care, compliance (including CQC regulations), and day-to-day operations are maintained. This involves:

• Providing strong leadership and supervision to staff.

• Managing rotas and budgets.

• Participating in an on-call rota.

• Building relationships with service users, families, staff, and external professionals.

Essential Requirements

For the role include a Level 5 Diploma in Leadership for Health and Social Care (or equivalent) and proven experience managing a home or supported living service. The ideal candidate will be a proactive leader with excellent communication skills and a commitment to person-centred care.

Benefits

The employer offers a competitive salary, flexible working arrangements, a supportive team culture, and ongoing professional development.

Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.

Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.