Support Manager

crooton; Darwen; On-site; GBP 30,000 - 37,000; Full time

Job summary

A healthcare service provider in the UK is seeking a Support Manager to lead teams in delivering quality support to individuals with learning disabilities. The role requires proven leadership skills and experience in a regulated care environment, alongside a Level 4 Health & Social Care qualification or willingness to obtain one. This permanent, full-time position focuses on creating positive change and ensuring compliance with care standards.

Qualifications

• Proven experience supporting people with learning disabilities.
• Experience leading teams in a regulated care setting.
• Knowledge of safeguarding and care regulations.
• Flexibility to travel locally.

Responsibilities

• Lead and manage teams ensuring quality support.
• Cultivate a transparent culture with robust compliance.
• Establish relationships with stakeholders to drive positive outcomes.

Skills

Leadership

Communication

Decision-making

Relationship building

Digital system usage

Education

Level 4 Health & Social Care qualification

Tools

Excel

Care planning software

Job description

Support Manager (Learning Disability Service)

Location: Accrington, Lancashire

Salary: Up to £36,339.97

The role

You will be responsible for leading and managing several teams within a specific area, ensuring quality support is delivered to people which meets their needs and preferences along with complying with regulatory, contractual, legislative and organisational requirements. Implementing person‑centred support that improves the outcomes for people we support while ensuring people are in control of their lives.

This is a permanent, full‑time role (39 hours per week).

About you

As the Support Manager, you will be responsible for the overall leadership, management, and performance of several teams within a specific area.

• Lead Teams: Cultivate an inclusive and transparent culture, ensuring robust compliance with regulatory, contractual, and organisational standards.
• Drive Growth: Lead teams to support the professional growth and development of staff.
• Build Relationships: Establish trusted relationships with people supported, their friends and family, local authorities, central support teams, and healthcare professionals to drive positive outcomes.

What You’ll Bring

We're looking for a candidate who is passionate about quality care and leadership:

• Level 4 Health & Social Care qualification (or SCQF Level 9 in Scotland), or willingness to work toward it.
• Proven experience supporting people with learning disabilities.
• Experience leading teams and managing service delivery in a regulated care setting.
• Knowledge of safeguarding, health and safety, and care regulations.
• Excellent communication, leadership, and decision‑making skills.
• Confidence in using digital systems (e.g. Excel, care planning software).
• Flexibility to travel locally and work across multiple locations.

All posts are subject to DBS checks. This role is exempt from the Rehabilitation of Offenders Act 1974; you must declare all convictions or cautions, including those that would otherwise be spent.

If you're ready to lead by example, create positive change, and contribute to a thriving, supportive environment, we would love to hear from you! Please apply now to join our dedicated team and make a real difference.

We are an equal opportunities employer that promotes diversity within our workforce and welcomes applications from all sections of the community.