Support Manager

GUARDIAN SELECTION LIMITED; Basingstoke; On-site; GBP 27,000 - 31,000; Full time

Job summary

GSL Education is seeking a dedicated Support Manager for a specialist SEMH secondary school in Basingstoke. This role focuses on providing guidance to students facing social, emotional, and communication difficulties, ensuring a supportive environment conducive to their learning and growth.

Benefits

Competitive pay rates

Support from dedicated consultants

Professional development opportunities

Qualifications

• Experience working in a classroom environment.
• Proven ability to support challenging behaviours.
• SECID experience required.
• Proficient in communication and negotiation.

Responsibilities

• Support students with SECID in managing their behaviour.
• Collaborate with parents and stakeholders.
• Ensure adherence to Academy policies and report issues.
• Use interpersonal skills in emotionally charged situations.

Skills

Communication

Time Management

De-escalation techniques

Interpersonal Skills

Analytical Problem-Solving

Job description

Do you have a bright, uplifting personality that brings joy to those around you?

If that sounds like you… We have the ideal role waiting!

GSL Education are currently seeking aSupport Manager for a school based in Basingstoke. We’re passionate about creating brighter futures for every child. In this vital role, you’ll provide essential guidance and oversight, supporting students with Social, Emotional, Communication, and Interaction Difficulties (SECID) in managing their behaviour and emotional wellbeing each day.

Join our team where your dedication makes a lasting difference every single day.

• Support Manager
• Salary Scale: £27,711.00 - £30,060.00 Annually (FTE)
• Start Date: ASAP
• Closing Date: 11:59 pm, 20th May 2025
• Contract Type: Permanent
• Contract Term: Full-Time

About the Academy:

As a specialist SEMH secondary school for students aged 10–16, they challenge the ordinary with bold and innovative approaches. There is a passionate staff team who works tirelessly to create a supportive, high-expectation environment where every child can thrive. They believe in transforming lives, not just teaching lessons. Each day, the staff goes above and beyond to provide life-changing education for young people with ASC and SEMH needs.

• Communicate complex and sensitive information empathetically to staff, pupils, and families
• Use interpersonal and de-escalation skills in emotionally charged or antagonistic situations
• Provide care, guidance, discipline, and encouragement to students
• Act as a positive role model, showing fairness, compassion, and setting clear boundaries
• Collaborate effectively with parents, stakeholders, and external agencies
• Support the Line Manager in developing team competencies
• Follow all Academy policies and procedures
• Report behavioural issues promptly and accurately to senior staff
• Assist in ensuring staff are trained in record-keeping practices
• Keep up-to-date with IT skills and data protection standards
• Monitor and update the online bullying reporting system daily
• Participate in audits and support action plan development with the Line Manager

Requirements for Support Manager Role:

• Experience working in a classroom environment
• Proven ability to support challenging behaviours
• SECID (Social, Emotional, and Communication Interaction Difficulties) experience needed
• Experience with family liaison or related responsibilities
• Excellent communication skills, and confident in negotiation and influencing situations
• Strong organisational and time management skills
• Ability to implement behavioural strategies effectively
• Full UK driving licence
• Strong analytical problem-solving skills and skilled in de-escalation techniques

To work with GSL Education as a Support Manager , you should:

• Have the right to work in the UK.
• Have an up-to-date CV with two relevant references from within the last 2 years.
• Have a DBS registered to the update service or be happy to apply for one with GSL Education

Here at GSL Education, we offer competitive pay rates, bespoke service and dedicated Consultants who will support you in securing your new role. Whether you are at the start of your career or are looking for a more manageable work-life balance, rest assured we are here for you. As experienced Education Recruiters, we have helped hundreds of Candidates gain the relevant experience and training required to become Specialist Support Staff, Newly Qualified Teachers, Fully Qualified Teachers, Education Psychologists and even gain Senior Leadership appointments.

Please be advised that this role requires strong knowledge and understanding of safeguarding and child protection and that successful applicants must satisfy all background safer recruitment checks including an enhanced DBS on the update service.

For more information about this position, please visit our website to contact the relevant branch. To work with GSL Education in the role of Support Manager, please apply via the application link or visit www.gsleducation.com to apply online.