Support Engineer: Desktop, Windows 11, Windows 10, Migration, Refresh Clinic

Curo Services; Hereford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking a Support Engineer in Hereford for a 45-day contract focused on desktop support and migration tasks. You will assist in setting up clinics, moving required devices, and ensuring workflow management. Strong communication skills and a desire to help others are essential. Active SC Clearance is highly desirable. The pay rate is £18.90 per hour, including holiday pay.

Qualifications

• Active SC Clearance is highly desirable.
• Experience with Windows 10 and 11 Migration.
• Strong desire to help others and share knowledge.

Responsibilities

• Set-up Refresh Clinic as instructed.
• Move devices to designated location.
• Update workflow management system correctly.

Skills

Teamwork

Communication

Technical Support

Job description

Overview

Support Engineer: Desktop, Windows 11, Windows 10, Migration, Refresh clinic

Our Global Enterprise client is looking for a Support Engineer to carry out a Migration Setup.

Start Date: Dec 2025   Duration: 45 days (initially)   Pay Rate: £18.90 ph (PLEASE NOTE: Employer NI is paid for by the client)   Total Daily Earnings: £21.46 ph (includes rolled up holiday)   IR35 Status: Inside   Location: Hereford

NOTE: Active SC Clearance is highly desirable.

Responsibilities

• Set-up Refresh Clinic.
• Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location.
• Login to any system as required via device(s) provided by the contractor's engineer an.d Site Manager and under their instructions

Refresh laptops

• Correctly update the Contractor's workflow management system at all relevant steps.
• Seek guidance as required from the Post Migration Technical Support Specialist and Site Manager.
• Assist in conducting manual stock checks daily and report findings to the Contractor Engineer and Site Manager.
• Assist in securing the devices in the onsite storage location at the end of each day.

Soft Skills

• A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards.
• Work well within a team, report issues and risks, take part in team meetings, share ideas and work towards improving our service.
• Excellent written & verbal communication with customers to understand and to influence.

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Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.

Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.