Support Engineer (Contract)

Curo Resourcing Ltd.; Ruislip; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment company is seeking a Support Engineer for a migration setup project based in Ruislip, UK. The role involves setting up a clinic, managing device migration, and ensuring proper workflow updates. Ideal candidates should possess strong communication skills and a desire to assist others. The contract duration is initially 50 days with a pay rate of £18.90 per hour.

Qualifications

• Active SC Clearance is highly desirable.

Responsibilities

• Set-up Refresh Clinic.
• Move devices as instructed.
• Collect existing devices and handover new ones.

Skills

Communication

Teamwork

Knowledge sharing

Job description

Our Global Enterprise client is looking for a Support Engineer to carry out a Migration Setup.

Overview

Start Date: January 2026, Duration: 50 days (initially), Pay Rate: £18.90 ph (PLEASE NOTE: Employer NI is paid for by the client), Total Daily Earnings: £21.46 ph (includes rolled up holiday), IR35 Status: Inside, Location: Ruislip

NOTE: Active SC Clearance is highly desirable.

Responsibilities

• Set-up Refresh Clinic.
• Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location.
• Login to any system as required via device(s) provided by the contractor’s engineer and Site Manager and under their instructions.

Refresh laptops

• Collect existing devices from users and handover new devices in accordance with the migration schedule and project processes.
• Handover and collect the correct number of devices each in accordance with the migration schedule.
• Correctly update the Contractor’s workflow management system at all relevant steps.
• Report issues arising from migration activity promptly and accurately to the contractor Engineer and Site Manager.
• Where issues cannot be resolved immediately, pass them over to an onsite Post Migration Support Engineer.
• Conduct manual stock checks daily and report findings to the contractor Engineer and site Manager.
• Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and in accordance with the device Designation Rules mark the outside of the box to indicate whether it is for “disposal” or for Refurbishment.
• At the end of each day, move all the devices and equipment into the onsite storage location.

Soft Skills

• A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards.
• Work well within a team, report issues and risks, take part in team meetings, share ideas and work towards improving our service.
• Excellent written & verbal communication with customers to understand and to influence.

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Curo Resourcing Ltd acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.