Support Coordinator

Home Instead Senior Care; Ramsgate; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local care service provider in Ramsgate seeks an Office Administrator to ensure a well-organized office environment. You'll manage daily operations, greet visitors, and support compliance efforts. The ideal candidate has strong IT skills and proven office experience, and must hold a valid UK driving license. This role offers an opportunity to contribute to caring services while developing your professional skills.

Qualifications

• Proven experience in a busy office setting with project support exposure.
• Detail-oriented mindset and ability to work under pressure.
• Proactive and flexible attitude with a collaborative spirit.

Responsibilities

• Greet visitors and handle calls with professionalism.
• Manage day-to-day office operations including emails and filing.
• Support compliance and service delivery by maintaining records.

Skills

Strong IT skills

Excellent organisation

Multitasking

Communication abilities

Education

Minimum C in GCSE's

Level 3 in Health and Social Care

Tools

Microsoft Office

Google Suite

Job description

Company Description

Our Home Instead office was established in 2008 and our mission is to brighten the lives of seniors and vulnerable adults giving them a sense of purpose, wellbeing & worth in Thanet. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.

Job Description

Purpose:
To create a well‑organised, welcoming, and efficient office environment while supporting key projects to ensure smooth and successful implementation.

Key Responsibilities

• Be the friendly face of the office—greet visitors and handle calls with professionalism.
• Manage day‑to‑day office operations including emails, post, filing, and supplies.
• Support compliance and service delivery by maintaining accurate records and systems.
• Coordinate team holidays and lead Care Professional engagement activities (e.g. newsletters, recognition programs).
• Provide admin support for projects to ensure timely and effective rollout.
• Offer basic IT support such as setting up users and managing email accounts.
• Assist with any additional tasks to support the Franchise Owner and overall business success.
• Uphold equality and diversity standards in all aspects of work.

What You’ll Bring

• Strong IT skills (Microsoft Office or Google Suite) and adaptability to new tech.
• Proven experience in a busy office setting with project support exposure.
• Excellent organisation, multitasking, and communication abilities.
• A detail‑oriented mindset and the ability to work under pressure.
• A proactive, flexible attitude and a collaborative spirit.

Minimum Qualifications

• Minimum C in GCSE's
• Ideally Level 3 in Health and Social Care but not necessary

Requirements

• Must have a valid FULL UK Driving Licence
• Must have a vehicle to commute to work

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.