Support Coordinator

Home Instead; Ramsgate; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local care service provider in Ramsgate is seeking an office administrator to ensure a well-organized office environment. Responsibilities include managing daily operations, providing administrative support for projects, and greeting visitors. Ideal candidates will have strong IT skills and experience in a busy office. This role offers an opportunity to contribute to smooth service delivery and team engagement activities.

Qualifications

• Experience in a busy office setting with project support exposure.
• Ability to uphold equality and diversity standards.
• Adaptability to new technologies.

Responsibilities

• Greet visitors and handle calls professionally.
• Manage day-to-day office operations including emails and supplies.
• Support compliance by maintaining accurate records.

Skills

Strong IT skills

Excellent organisation

Communication abilities

Multitasking

Detail-oriented

Proactive attitude

Tools

Microsoft Office

Google Suite

Job description

Overview

To create a well‑organised, welcoming, and efficient office environment while supporting key projects to ensure smooth and successful implementation.

Responsibilities

• Be the friendly face of the office, greet visitors and handle calls with professionalism.
• Manage day‑to‑day office operations including emails, post, filing, and supplies.
• Support compliance and service delivery by maintaining accurate records and systems.
• Coordinate team holidays and lead Care Professional engagement activities (e.g., newsletters, recognition programs).
• Provide admin support for projects to ensure timely and effective rollout.
• Offer basic IT support such as setting up users and managing email accounts.
• Assist with any additional tasks to support the Franchise Owner and overall business success.

Qualifications

• Uphold equality and diversity standards in all aspects of work.
• Strong IT skills (Microsoft Office or Google Suite) and adaptability to new tech.
• Proven experience in a busy office setting with project support exposure.
• Excellent organisation, multitasking, and communication abilities.
• A detail‑oriented mindset and the ability to work under pressure.
• A proactive, flexible attitude and a collaborative spirit.