Support Coordinator

Home Group; Guildford; Hybrid; GBP 27,000; Full time

Job summary

A leading social support organization in Guildford seeks a Support Coordinator to help customers with complex needs live more independently. You will create support plans, assist with daily activities, and conduct regular assessments. The ideal candidate is passionate about supporting others, has experience in coordinating support, and possesses strong interpersonal skills. Benefits include extensive leave, health cash plans, and discounts.

Benefits

34 days leave (increasing to 39)

Health cash plan covering dental and optical

Over 800 high street discounts

Matching pension contribution up to 7%

Qualifications

• Experience creating person-centred support plans.
• Ability to work on your own initiative, remain calm under pressure.
• Familiarity with technology for support plans and online collaboration.

Responsibilities

• Meet with customers to create support plans.
• Support customers with daily living activities.
• Carry out risk assessments and regular reviews.

Skills

Passion for supporting customers

Experience in creating support plans

Ability to assess customer referrals

Calm under pressure

Initiative and resilience

Job description

Job Description - Support Coordinator (251930)

Pay £13.63 per hour (£26,645 per annum) and great benefits including Health Cash Plan

Permanent, Full time (37.5 hpw)

Guildford

We can’t offer a CoS for this role

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better?You’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community.You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.Amazing we know!

What you’ll do

Meeting with customers to create support plans and determine their support needs. (Our customers are Single Homeless Men with complex needs)

Supporting customers with daily living activities such as preparing meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation.

Carrying out risk assessments, support planning, goal setting and regular reviews.

Cuppas, chats and catch ups.There’s no rushing from one customer to the next here!Plenty of time to collaborate with colleagues too.

Facilitating property maintenance and Health and Safety checks.

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

You have

Passion to support our customers to live their best life, working collaboratively with an eye for detail.

Experience creating person-centred support plans and working as a team to accomplish customers goals.

Experience coordinating and assessing customer referrals.

The ability to workon your own initiative, remaincalm under pressure and havea resilient approach

We are as flexible as we can be to support our colleagues. Where we’re flexible with you, we still need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.

We work on a rota basis, Monday to Sunday between the hours of 7am & 7pm. This includes Bank Holidays and Christmas.

You must be able to use technology for creating and updating support plans, complete online learning and collaborate with colleagues.

You’ll need an Enhanced DBS check (we pay for it).

What’s in it for you?

34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!

Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.

Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.

Matching pension contribution (up to 7% and life assurance of 3x basic salary)

For reasonable adjustments email [e-mail]

London and South East Supported Portfolio 5