Support Coach

Social Interest Group; Greater London; On-site; GBP 22,000 - 27,000; Full time

Job summary

A community support organization in Havering is seeking a Support Coach to assist residents recently released from prison. You will create tailored support plans and help reintegrate them into society, focusing on their safety and community engagement. The ideal candidate will have experience with complex backgrounds and a passion for making a difference. This role offers a salary of £27,000 with a flexible shift pattern.

Benefits

25 days annual leave including increasing service

Employer Pension Contribution

Discounted tickets for events

Employee Assistance Programme

Training and Development opportunities

Qualifications

• Passion for making a difference in community safety.
• Ability to work in a fast-paced environment and manage challenges.
• Strong interpersonal skills for building trust and rapport.

Responsibilities

• Ensure the safety and wellbeing of residents at all times.
• Engage residents and promote adherence to their license conditions.
• Build relationships and help each resident achieve their personal goals.
• Empower residents to take control over their lives.

Skills

Ability to manage own caseload and determine priorities

Experience with people of complex backgrounds

Proficiency in IT and Microsoft programs

Cultural awareness and self-awareness

Job description

Job Title: Support Coach

Location: Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 21:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may need to be flexible on these hours as per service requirements.

About the Role

We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) on day shifts with a rolling rota. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will work with residents to create tailored support plans, identify their needs, goals, and skills, and motivate them to reach their potential. You will encourage engagement in activities and the community, provide tools for life skills, and ensure effective risk management with a strong focus on public protection.

Key Responsibilities

• Ensuring the safety and wellbeing of residents and participants at all times.
• Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities.
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service.
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
• Focusing on empowering our residents to take control over their lives and meet their personal goals.

About You

We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all.

You will be able to work in a fast paced environment, be proactive, and have resilience to challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. We also look for:

• Ability to manage own caseload and determine priorities with time management. Able to use own initiative.
• Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
• IT Proficiency, ability to learn new software programs, basic Microsoft experience.
• Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health.
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service.
• Employer Pension Contribution.
• Eligibility to register with Blue Light Discount Card.
• Access to discounted tickets for music events, shows, sports and more.
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work.
• Training and Development, including access to courses, upskilling, and progression plans.
• Employee Assistance Programme, including counselling.
• Life Assurance Scheme.
• Cycle-to-work scheme.
• Annual Staff Awards.
• EDI Ambassador programme.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email [e-mail] or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We are interviewing on an ongoing basis so this job role may close early. Interviews are scheduled for week commencing 1st December.