Support Associate

Aptiora; Greater London; Hybrid; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Heat pump subsidy

Share options

Salary reviews

Private medical insurance

Dental insurance

Friends & family discount

Job summary

Aptiora in London is seeking a proactive professional for a full-time role to keep installations moving by collaborating with our technical and account teams, ensuring installers and homeowners have a seamless experience. The position is based at Sustainable Ventures in Waterloo and operates on a three-day-in-the-office hybrid model.

Salary ranges from £32,000 to £38,000 plus benefits, with additional perks including a heat pump installation subsidy, shareholder options, and private

Responsibilities

• Work closely with technical and account teams to keep installations moving.
• Ensure installers and homeowners have a seamless experience.

Job description

Aptiora has not fully verified the details of this listing yet. Confirm them on the original posting before acting.

About the role

People are at the core of who we are and what we do. From decreasing homeowners’ energy bills to help with the cost of living, to empowering talented heating engineers to perform outstanding installations, to ensuring a greener world for all of us, we believe in the power of what we can all do together. – And we need passionate, talented, hard working people to be a part of this journey.

What you would do

• Working closely with our technical and account teams, your role is crucial in keeping installations moving and ensuring both installers and homeowners have a seamless experience.
• If you’re reading this and it resonates with you, we know that you are talented and could do this work anywhere. But we want you to do it HERE, with us, because we need persevering teammates who care about making a real difference in the world.

Conditions and benefits stated

• Type:
• Full-time Working Hours:
• Full time, Monday - Friday 9am-6pm Reports to:
• Senior Upgrades Manager Salary Range:
• £32,000-38,000+ depending on experience What We Do At Heat Geek, we are tackling one of the UK’s biggest carbon contributors:
• home heating.
• This is a 3-day-in-the-office hybrid role where you will work with the team at our office in Sustainable Ventures in Waterloo, Europe's biggest climate tech hub. It's a 5-minute walk from Waterloo Station and an energising space for anyone working on climate change. And don’t get us started on the epic view!
• Some of our measurable benefits include:
• £5,000 contribution towards your own heat pump installation, as well as a friends and family discount
• Shares in the company, allocated under a tax-incentivised scheme
• Salary that’s evaluated regularly, and based on skills, impact, and role scope—not negotiation tactics
• Private medical & dental insurance

Not stated in the posting

• Specific requirements
• Required languages

Ask about these before you invest time in an application.

Does this role fit you?

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