Support Analyst

Atos SE; Runcorn; Remote; GBP 80,000 - 100,000; Full time

Job summary

A global IT services company is looking for a candidate in Application Operations to ensure the seamless functioning of enterprise applications. The roles involve managing middleware and databases while demonstrating strong communication skills. This UK-based position offers remote work flexibility and requires BPSS clearance for public sector engagements.

Benefits

Pension Scheme – contributions matched up to 10%

Private medical cover

Income Protection

Life Assurance

25 days paid leave + National Holidays

Flex benefits program

Qualifications

• Proficiency in C#, ASP.NET, and SQL Server (including SQL scripting).
• Experience with .NET frameworks such as MVC, .NET Core, and Blazor.
• Strong customer-facing experience with excellent communication skills.

Responsibilities

• Manage middleware, databases, and application servers for enterprise applications.
• Leverage automation and AI-driven predictive maintenance.

Skills

C#

ASP.NET

SQL Server

End-user communication

Job description

About the practise and the role:

The vacancy is in Application Operations (AppOps), which sits within Cloud and Modern Infrastructure (C&MI).

Cloud & Modern Infrastructure

Focuses on modernising and managing IT infrastructure across hybrid environments, enabling organisations to integrate private, public, and sovereign cloud solutions while ensuring security, resilience, and cost optimisation. It includes services such as cloud migration, infrastructure modernisation, and intelligent networking with zero‑trust security principles.

Application Operations

Complements this by ensuring the smooth and secure functioning of enterprise applications through end‑to‑end management of middleware, databases, and application servers. Leveraging automation, AI‑driven predictive maintenance, and DevSecOps practices, Application Operations aims to reduce incidents, improve performance, and accelerate time‑to‑market, creating a seamless bridge between infrastructure and application layers for optimised business outcomes.

Where purpose meets career:

• Contribution/Impact: Your contributions will have a direct and measurable effect on our success, helping shape solutions that truly matter.
• Autonomy/Trust: We believe in empowering our people—giving you the freedom to manage your work your way, backed by full support.
• Work/Team culture: Join a supportive, inclusive workplace that values teamwork, open communication, and shared success.

Skills we can’t do without:

• Proficiency in C#, ASP.NET, and SQL Server (including SQL scripting)
• Experience with .NET frameworks such as MVC, .NET Core, and Blazor
• Strong customer‑facing experience, including working directly with end users and demonstrating excellent communication and interpersonal skills.

Skills we'd like:

• Familiarity with Microsoft Azure services such as App Services, Function Apps, and Monitor/App Insights
• Experience with GitHub and Azure DevOps for version control and CI/CD workflows
• Knowledge of relational databases like MySQL, MSSQL, or Oracle
• Strong knowledge of PowerShell scripting and Windows Server environments
• Pension Scheme – contributions matched up to 10%
• Private medical cover
• Income Protection
• Life Assurance
• 25 days paid leave + National Holidays
• Flex benefits program

Note: This role is UK‑based and offers a remote working opportunity, with occasional UK domestic travel as required. The successful candidate should hold or be capable of obtaining BPSS clearance to work with UK public sector organisations.

Please write directly to Inka Tsoneva on Inka Tsoneva |LinkedIn|[e-mail]

Diversity, Equity & Inclusion

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.

We are also a care leaver‑friendly employer. If you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox- UK‑Recruitment‑[e-mail]