Supply Operations Manager

Principle HR; Remote; GBP 50,000 - 58,000; Full time

Job summary

A leading recruitment agency is seeking a Supply Operations Manager to source and onboard high-quality experiences across EMEA. This hands-on role involves managing partner relationships, ensuring supply meets quality standards, and supporting operational growth. The ideal candidate has over 6 years of experience in supply or account management within the travel and hospitality sectors, with a strong data-driven approach. This position is fully remote and offers a salary of £50k - £58k annually.

Qualifications

• 6+ years' experience in supply, partnerships, or account management roles.
• Strong knowledge of travel, hospitality, culture, or entertainment.
• Highly organized and comfortable managing multiple partners.

Responsibilities

• Source and onboard high-quality experiences across EMEA.
• Manage partners from first contact through initial months.
• Support partners with pricing and performance improvements.

Skills

Supply chain management

Partnership management

Account management

Data-driven decision making

Operational excellence

Tools

CRM software

Job description

Supply Operations Manager - Global Travel Tech

• Contract: 11 months
• Location: Remote UK
• Salary: £50k - £58k pa

We're looking for a Supply Operations Manager to source, onboard and optimise high-quality experiences across EMEA.

This is a hands-on, execution-focused role at the heart of a fast-moving marketplace. You'll manage a portfolio of experience operators, support them through launch and early growth, and ensure supply meets a strong quality bar.

What you'll do

• Source and onboard culturally relevant, high-quality experiences
• Manage partners from first contact through their first 3-6 months live
• Support hosts with optimisation, pricing and performance improvement
• Own your book of business, including retention and growth of priority partners
• Maintain clean CRM data and report on pipeline and performance
• Work closely with internal teams to remove blockers and uphold quality standards

What we're looking for

• 6+ years' experience in supply, partnerships, account management, sales ops or marketplace roles
• Strong knowledge of travel, hospitality, culture or entertainment in your region
• Comfortable managing multiple partners and operational detail
• Highly organised, data-driven and accountable for results
• Confident using CRM and operational tools