Supply Chain Specialist (Supply Chain Management)
Company: Boeing Commercial Aviation Services Europe Limited
Location: Luton, UK
We are looking for a Supply Chain Specialist based in Luton, UK. This role supports our commitments for various airline customers on site at our Customer. The primary responsibility is to ensure materials required for maintenance activities and defects are available when required as per the maintenance schedules.
Key Responsibilities
- Act as the Customer’s go‑to person for all operational matters.
- Handle ordering and shipments to support regular and heavy check maintenance and defect activities.
- Manage and coordinate cross‑departmental collaboration of the movement of parts covered by the program through the exchange and unserviceable return cycle, facilitate returns, and ensure parts ship and are statused in the business systems appropriately.
- Coordinate and replenish material held at the customer to ensure inventory aligns to contract and systems reflect inventory accurately.
- Resolve any issues relating to parts arriving at the customer store locations that are damaged or lack correct certification.
- Project‑manage large projects according to timeline, budget, scope, and C‑level relationships/expectations.
- Participate in end‑to‑end implementation planning and manage day‑to‑day execution of project implementations.
- Assist with planning, tracking, documentation, issue management, and status updates for the project.
- Lead the analysis and maintenance of customer data to ensure that our scorecards are updated by working with all levels of supply chain and other functions to develop and execute standardized analytic tools to support the supply chain function.
- Gather raw system data, apply contractual or interface manual adjustments and submittals.
- Support Boeing in SL discussions on site, provide additional context & awareness, and help address root causes associated with customer behaviour.
Dashboard Creation
Engage in customer reporting meetings (quarterly, monthly, weekly) with Boeing & the Customer; lead customer‑specific issues for pool performance concerns, SL challenges, and problems that arise.
Additional Responsibilities
- Act as a backup to other on‑site employees for tactical activities associated with the customer account throughout the different fleet programmes and share best practices.
Basic Qualifications (Required Skills / Experience)
- Experience in Airline / Aviation MRO materials management and supply‑chain logistics disciplines (preferred but not essential).
- Proven analytical experience and the ability to use data effectively to influence people within a cross‑functional team setting to achieve goals.
- Proven project‑management skills and experience to be able to drive program improvements.
- Strong communication and interpersonal skills and ability to project a positive customer experience.
- Ability to adapt and make quick decisions in high‑pressure dynamic situations.
- Ability to work on own initiative and with minimum direct supervision.
- Verbal and written communication skills in English.
Preferred Qualifications (Desired Skills / Experience)
- AMOS / SAP experience (preferred but not essential).
- Knowledge of VBA, SQL & Tableau/BI tools (preferred but not essential).
- Advanced Microsoft Office skills (Excel, PowerPoint, Outlook, Word) – macros, arrays, pivot tables, logic statements, etc.
Additional Information
- Relocation: This position is located in a location that does not offer relocation assistance. Candidates must live in the immediate area or relocate at their own expense.
- Security clearance: Not required.
- Visa sponsorship: Employer will not sponsor applicants for employment visa status.
- Employment type: Full‑time.
- Shift: Day Shift (United Kingdom).
- Contingent upon award program: No.
- Required experience: IC.
- Vacancy: 1.
- Key skills: Procurement, Lawson, SAP, Supply Chain Experience, SAP APO, SAP Supply Chain Management, Production Planning, SAP ERP, ERP Systems, Logistics, Manufacturing, MRP.