Supply Chain Officer

NHS; Greater London; On-site; GBP 30,000 - 33,000; Full time

Job summary

A leading healthcare provider is seeking a Supply Chain Officer to manage medical and non-medical consumables. This role involves ensuring efficient supply chain operations and a mix of physical and office-based tasks. Ideal candidates should possess good communication skills, IT experience, and be physically fit. You will contribute to departmental improvements while ensuring compliance with health and safety. A minimum GCSE pass is required, and previous experience in supply chain is preferred.

Qualifications

• Good written and verbal communication skills.
• IT experience and good standard of numeracy and literacy.
• Physical fitness is essential, as role involves physical activities.

Responsibilities

• Manage supply of medical and non-medical consumables across UCLH sites.
• Investigate discrepancies and problem-solve supply chain issues.
• Maintain appropriate stock levels and assist in departmental improvements.

Skills

Communication skills

Attention to detail

Time management

Customer care skills

Education

Minimum GCSE pass or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Job Summary

As a Supply Chain Officer, you will be at the heart of our dynamic supply chain operations. You’ll manage the supply of both medical and non‑medical consumables across all UCLH sites, handling everything from ordering, receiving and checking to distribution, store room and product management.

Your day‑to‑day tasks will be varied and engaging, involving problem‑solving, investigating discrepancies, and keeping our communication with suppliers and stakeholders running smoothly. You’ll play a key role in ensuring our supply chain functions are efficient and effective.

This role is perfect for someone who enjoys staying active, as it involves a mix of walking, standing, pulling, pushing, bending, stretching, lifting, carrying, unpacking, and packing. You’ll also have the chance to contribute to exciting department improvement and transformational activities, making a real impact on our services.

Applicants should be hardworking and motivated, with good written and verbal communication skills, IT experience, and a good standard of numeracy and literacy. Physical fitness is critical. Previous knowledge of supply chain/logistics practices or experience in the NHS, healthcare, industry, or retail is beneficial, but full training is provided. You should be reliable, personable, and possess a strong work ethic. The role combines physical and office‑based activities.

Main Duties

As a Supply Chain Officer, you will be responsible for ensuring the delivery of an effective and professional supply chain service, including the management of medical consumables, non‑medical consumables (excluding capital purchases, Sterile Services products and Pharmaceuticals) to user departments across all UCLH sites.

This description includes all functions within the internal supply chain and its associated areas: receiving, checking, receipt, distribution, ordering, store management, maintaining appropriate stock levels, and assisting in department improvement and transformational activity.

Your role will also include investigating discrepancies, problem‑solving, contacting suppliers, conveying information to stakeholders in a timely manner, and will involve an element of physical activity.

• Support and deliver the Trust’s multi‑faceted supply chain service.
• Assist the smooth running of the service and provide additional support as required.
• Manage inbound deliveries.
• Manage and check stock levels and place orders accordingly.
• Ensure roll cages and packaging are removed from customer areas when unloading/put‑away activity is completed and stowed correctly in authorised areas.
• Report any non‑compliance, inefficiencies or inaccuracies in existing systems/processes to the Supply Chain Supervisor.
• Ensure all store rooms are maintained in a tidy and accessible state, ensuring compliance with health and safety.
• Provide excellent customer service and support to all areas of supply chain activity managed under the Procurement and Supply Chain Department.
• Work kindly, collaboratively and empathetically with colleagues, customers and managers.

About Us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top‑quality patient care, excellent education and world‑class research.

We provide first‑class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology & Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. We specialise in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. We have world‑class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Employment Details

Posted: 12 December 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £30,546 to £32,207 a year (inclusive of HCAS)

Contract: Permanent

Working pattern: Full‑time, Part‑time

Reference number: 309‑UCLH‑7007‑A

Job locations: UCLH, Maple House, 149 Tottenham Court Road, London, W1T 7NF

Person Specification

Knowledge and Qualifications (Essential)

• Minimum GCSE pass or equivalent. English and Maths essential. Computer literate.

Desirable

• Knowledge of Procurement, Supply Chain (inc. material management) methodologies and concepts.

Experience (Essential)

• Previous Supply Chain/Logistics/Stores experience.

Desirable

• Experience in a hospital and/or healthcare environment.
• Experience in procurement or related activities.
• Experience using PDA or similar hand‑held devices.

Skills and Abilities (Essential)

• Communication and customer care skills.
• Attention to detail.
• Time management skills, ability to prioritise workload, reliable & punctual. Must be flexible to changing tasks and able to use own initiative.
• Willing to undertake study to achieve further qualification in procurement/supply chain (NVQ).
• Willing to promote and take further training within the supply chain environment.
• Assisting in delivering good quality service which achieves value‑added and/or cash‑releasing savings.
• Data entry into Microsoft Office (Word, Excel, Outlook) or any other electronic data entry system.

Desirable

• Experience of and the ability to review and improve existing procedures.

Personal Qualities and Development (Essential)

• Professional and proactive self‑starter that is able to work using their own initiative or within a team.
• Polite, hard‑working and goal‑orientated.
• Willing to undertake study to achieve further qualification in procurement/supply chain (NVQ).

Responsibilities towards promoting Equality, Diversity and Inclusion (Essential)

• Must demonstrate understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties.

Specific Requirements (Essential)

• Must be neat and presentable at all times.
• Knowledge of Health and Safety issues.
• Must be fit to perform full duties of the post, including physical effort (lifting and handling requirements); determined through occupational health and any reasonable aids will be provided where possible.

Legal and Equality Statements

Applications will only be considered from individuals who have the legal right to work in the UK. As this role does not meet the criteria for sponsorship under the UK Sponsorship requirements, we are unable to sponsor applicants.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Excepts Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit https://www.uclh.nhs.uk.

Employer Details

University College London Hospitals NHS Foundation Trust

UCLH, Maple House

149 Tottenham Court Road

London

W1T 7NF

Employer’s website: https://www.uclh.nhs.uk