Supply Chain Lead

TN United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Supply Chain Lead to enhance the efficiency of the pharmaceutical supply chain. This role is pivotal in bridging supplier teams and member engagement, ensuring the continuous supply of generics while optimizing service levels. You will leverage your analytical skills and industry knowledge to identify disruptions, implement strategies for resilience, and drive service excellence. If you are passionate about improving supply chains and making a significant impact in the healthcare sector, this opportunity is perfect for you.

Qualifications

• Bachelor's degree in supply chain management or equivalent experience.
• Experience in healthcare, preferably in generic pharmaceuticals.

Responsibilities

• Develop understanding of the US generics market and monitor supply chain performance.
• Design strategies to enhance supply chain resilience and service levels.
• Lead initiatives for continuous improvement and service level enhancements.

Skills

Supply Chain Management

Analytical Skills

Lean Six Sigma

Strategic Communication

Change Management

Education

Bachelor's Degree in Supply Chain Management

Job description

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The Supply Chain Leads will play a key role in deepening the ClarusONE understanding of the generic pharmaceutical supply chain to ensure continuous supply of generics while optimising service levels across the supply chain ecosystem. This role will work cross-functionally and bridge the supplier-facing teams and Member Engagement to drive operational excellence and mitigate supply disruptions and risks impacting product availability to our Members.

The Supply Chain Lead will be responsible for identifying root causes of supply chain disruptions through member and supplier conversations and partnering internally to deliver insights that will optimise the supply chain of ClarusONE sourced products. This role combines customer-focused analytics with pharmaceutical industry knowledge to drive service excellence and maintain downstream supply chain efficiency.

This Supply Chain Lead reports to the Senior Director, Member Engagement, and actively partners with all ClarusONE business functions, Members, and suppliers to understand the market landscape and maintain service level excellence.

Responsibilities:

1. Develop an in-depth understanding of the US generics market, focusing on supply chain dynamics across supplier, wholesaler, and retail sectors. Use this knowledge to monitor supply chain and service performance indicators, enabling data-driven recommendations for supply assurance strategies.
2. Design and implement strategies to strengthen supply chain resilience and enhance service levels, including ensuring end-to-end visibility, designing contingency plans, and establishing governance frameworks for sustainable improvements.
3. Collaborate with supplier-facing teams to drive service level improvements, including direct conversations with manufacturers' supply chain teams, attending Business Review Meetings, and sharing intelligence at conferences.
4. Lead initiatives to foster a culture of continuous improvement and adaptability, identifying items at risk of disruption and developing resolution strategies.
5. Coordinate cross-functional collaboration to transform market insights and supply chain data into actionable strategies that optimize reliability, improve service levels, and strengthen partnerships.
6. Develop reporting and forecasting frameworks to monitor critical categories and anticipate market disruptions and opportunities.
7. Establish customer feedback mechanisms to guide service level improvement initiatives.
8. Create detailed mappings of forecasting and replenishment processes and drive inbound service level improvements.
9. Maintain SOPs, prepare routine reports, and create presentations analyzing sourcing performance across categories and suppliers.
10. Analyze supply chain KPIs, translating data into insights and strategic recommendations.
11. Use industry understanding to benchmark performance, identify improvement areas, and maintain a competitive edge.

Requirements:

Education/Experience

• Bachelor’s degree in supply chain management or equivalent experience with a proven track record in a similar role.
• Experience in healthcare, preferably in generic pharmaceuticals (purchasing, sourcing, or manufacturing), is preferred but not mandatory.
• Experience in process improvement methodologies such as Lean Six Sigma or Prince2.
• Experience leading working groups to drive service improvements.
• Proven ability to manage change effectively within an organization.
• Track record of implementing measurable service improvements with positive business impacts.

Knowledge/Skills

• Strong partnership-building skills internally and externally, with strategic communication abilities.
• Innovative thinking and approach development for complex supply chain challenges.
• Initiative-driven, capable of leading change and encouraging a similar mindset among colleagues.
• Ability to synthesize data and insights through research and analysis to drive actionable outcomes.