Supply Chain GBS Transformation - Senior Manager

Capgemini Invent; Manchester; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Capgemini Invent is seeking an experienced Senior Manager to lead end-to-end Supply Chain GBS transformation engagements across multiple industries from our Intelligent Industry practice. You will guide diagnostics, target operating model design, service management and transition planning while mentoring junior staff and contributing to thought leadership.

This role may require time away from base locations in the UK.

Qualifications

• Significant consulting and/or transformation delivery experience in Supply Chain, GBS, Shared services or Operating model redesign.
• Demonstrable ability to work effectively in a matrixed environment and collaborate across disciplines to deliver high-quality outcomes.
• Experience supporting proposition development, account growth and sales activity in a consulting or transformation setting.
• Generating c.£1m of consulting revenues using organisation relationships and networks.
• Proven track record of leading Supply Chain GBS workstreams or programmes with a focus on business-led transformation and operational improvement.
• Supply Chain expertise across domains such as planning support, order management, logistics support, inventory, master data or performance reporting.
• Strong understanding of service governance, process standardisation, KPI / SLA design, transition delivery and continuous improvement.

Responsibilities

• Lead workstreams and manage consulting teams on Supply Chain GBS transformation programmes, ensuring quality delivery and strong client outcomes.
• Analyse current-state processes, identify opportunities for standardisation and efficiency, and support the design of future-state operating models.
• Drive implementation planning across service transitions, governance, KPI / SLA design, stabilisation and continuous improvement.
• Translate complex analysis into clear recommendations and executive-ready outputs that support decision-making and change execution.

Skills

Supply Chain GBS

Consulting

Transformation delivery

Stakeholder management

Leadership

Job description

Capgemini Invent

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Capgemini Invent

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your Role

As demand for our Supply Chain and Global Business Services (GBS) transformation offerings continues to grow, we are looking for an experienced Senior Manager to lead workstreams, manage teams and deliver high-quality consulting engagements across Supply Chain GBS strategy and transformation programmes. This role sits within our Intelligent Industry practice and offers strong growth opportunities across Consumer Products, Life Sciences, Automotive, and others.

This is an opportunity for an experienced transformation consultant who can lead and deliver end-to-end consulting services spanning diagnostics, process assessment, target operating model design, service management, transition planning, performance improvement and digitally enabled transformation. You will combine structured problem-solving with practical execution and bring a clear understanding of how supply chain services can be redesigned within a GBS environment to improve cost, control, service quality and scalability.

The Senior Manager – Supply Chain GBS Transformation is expected to lead from the front in delivery, manage senior client stakeholders with confidence and help build the proposition through thought leadership, proposal support and team development.

Role

As part of your role, you will also have the opportunity to contribute to the business and your own personal growth through activities that form part of the following categories:

Growing the Supply Chain GBS consulting business

• Support market development activities, proposition evolution and client campaigns aligned to changing Supply Chain GBS priorities.
• Contribute to bids, proposals, RFP / RFI responses and account growth initiatives through strong content, insight and delivery credibility.
• Build trusted working relationships with client stakeholders across Supply Chain, Operations and GBS functions.
• Develop reusable methods, tools, points of view and delivery assets that strengthen our market offer.

Programme delivery

• Lead workstreams and manage consulting teams on Supply Chain GBS transformation programmes, ensuring quality delivery and strong client outcomes.
• Analyse current-state processes, identify opportunities for standardisation and efficiency, and support the design of future-state operating models.
• Drive implementation planning across service transitions, governance, KPI / SLA design, stabilisation and continuous improvement.
• Translate complex analysis into clear recommendations and executive-ready outputs that support decision-making and change execution.

Leadership

• Play a key role within the Intelligent Industry practice and model a collaborative, delivery-focused team culture.
• Work closely with account and programme leadership to manage risks, resolve issues and meet client expectations.
• Support the development of junior team members and contribute to practice capability building.
• Drive internal contribution – campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities) and offer development.
• Support learning & development – training to support you and your teams' career development and the in-demand skills within the company. eg. certifications etc

Your Profile

The Ideal Candidate Will Demonstrate Many Of The Qualities Below And Be Excited By The Opportunity To Apply Their Expertise In a Collaborative And Fast-paced Environment

• Significant consulting and/or transformation delivery experience in Supply Chain, GBS, Shared services or Operating model redesign.
• Demonstrable ability to work effectively in a matrixed environment and collaborate across disciplines to deliver high-quality outcomes.
• Experience supporting proposition development, account growth and sales activity in a consulting or transformation setting.
• Utilising a combination of the organisation’s broader pre-existing relationships, company relationships and your own network, you’ll be generating c.£1m of consulting revenues
• Proven track record of leading Supply Chain GBS workstreams or programmes with a focus on business-led transformation and operational improvement.
• Supply Chain expertise across domains such as planning support, order management, logistics support, inventory, master data or performance reporting.
• Strong understanding of service governance, process standardisation, KPI / SLA design, transition delivery and continuous improvement.
• Experience coaching junior colleagues and supporting capability development in client and consulting teams.

What You'll Love About Working Here

As a globally renowned technology and digital leader, we have the responsibility, ambition and capability to contribute to solving major societal questions shaping our future world. Invent for Society reflects our belief that social impact should be embedded in what we do. You will work on high-profile transformation programmes across multiple sectors, supporting clients as they redesign operations, improve performance and build future-ready supply chain service models.

Need to Know

At Capgemini we don’t just believe in inclusion, we actively work to make it a reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work.

We aim to support a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements a day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. To help support wellbeing we have trained Mental Health Champions across each of our business areas and have also invested in wellbeing apps such as Thrive and Peppy.

CSR

We are focused on using technology to create positive social impact. We are working to reduce our carbon footprint and improve access to a more inclusive digital world.

Whilst you will have London, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefit options for you to select to suit your personal circumstances. The package includes a variable element dependent upon grade and on both company and personal performance.

We are a Disability Confident Employer

Capgemini Is Proud To Be a Disability Confident Employer (Level 2) Under The UK Government’s Disability Confident Scheme. As Part Of Our Commitment To Inclusive Recruitment, We Will Offer An Interview To All Candidates Who

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

Make it real. | www.capgemini.com