Supply Chain Coordinator

Dreams Ltd; England; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in the United Kingdom is seeking a Supply Chain Coordinator to play a critical role in order-book fulfilment and maintain essential supply chain reports. The ideal candidate will be highly organized with strong communication skills and a proficiency in Microsoft Excel. This position offers a range of benefits including a discretionary annual bonus, staff discounts, and hybrid working arrangements.

Benefits

Discretionary annual bonus

Staff discounts

Private healthcare

Free onsite parking

24-hour wellbeing helpline

Electric Car Scheme

Enhanced maternity & paternity pay

On-site gym and fitness facilities

Qualifications

• Ability to prioritise tasks effectively.
• Strong skills in communication with various stakeholders.
• Works well under pressure and manages queries efficiently.

Responsibilities

• Run and maintain key supply-chain reports.
• Determine transfer requirements to fulfil customer demand.
• Take ownership of resolving queries sent through the Shortages inbox.

Skills

Highly organised

Competent in Microsoft Excel

Good communication skills

Enthusiastic team player

Ability to work with managers

Tenacity and resilience

High attention to detail

Tools

Microsoft Office

Job description

We are looking for a new Supply Chain Coordinator to join our Supply Chain team based in Loudwater, Buckinghamshire. In this role you will play a key part in order‑book fulfilment and minimise broken customer promises, providing and maintaining decision‑making information and keeping import invoices up to date.

Responsibilities

• Run and maintain key supply‑chain reports.
• Determine transfer requirements to fulfil customer demand.
• Proactively identify customer re‑books and work with buying and suppliers to reduce occurrences.
• Take ownership to resolve queries sent through to the Shortages inbox and deal with queries from suppliers, stores, customer services & distribution centres.
• Support and contribute to department initiatives, driving performance.
• Answer telephone enquiries from stores, bedquarters and customers.
• Comply with all reasonable requests from Directors, Head of Department and Senior Management.

Qualifications

• Highly organised with the ability to prioritise tasks.
• Competent at using Microsoft Office, especially Microsoft Excel.
• Good communication skills.
• Enthusiastic team player.
• Ability to work with managers and communicate plans.
• Tenacity and resilience, hardworking in a pressured environment.
• High attention to detail, able to process similar information every day.

Benefits

• Discretionary annual bonus scheme recognising hard work and dedication.
• Ample staff discounts on Dreams products and other partner brands.
• Buy‑in schemes for extra holiday, private healthcare, or savings and loans.
• Free onsite parking.
• 24‑hour wellbeing helpline via the Retail Trust.
• Electric Car Scheme – salary‑sacrifice car scheme.
• Enhanced maternity & paternity pay for 2024.
• On‑site gym and fitness facilities.
• Hybrid working – flexibility to work your hours responsibly.