Supply and Demand Planner

Marks and Spencer; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading retailer in London seeks an experienced professional in supply and demand planning to enhance product flow and customer satisfaction. The ideal candidate should have a strong passion for food, analytical skills, and the ability to collaborate effectively within teams. This role offers a range of employee benefits including discounts, bonuses, and wellbeing support.

Benefits

20% colleague discount on M&S products

Competitive holiday allowance

Discretionary bonus schemes

Strong pension and life assurance

Tailored induction and training

Wellbeing support including virtual GP access

Paid volunteer day

Qualifications

• Experience in supply and demand planning, ideally in retail.
• Passionate about food and making a difference.
• Highly organized and able to manage priorities.

Responsibilities

• Collaborate across teams and with suppliers to keep products flowing.
• Forecast demand and respond to changing trends.
• Support product launches and promotions.
• Champion continuous improvement for processes.

Skills

Supply and demand planning

Analytical skills

Team collaboration

Detail-oriented

Microsoft Excel

Tools

Microsoft Office

Job description

Overview

We're reshaping our Food business to broaden its appeal, protecting the magic our customers love while modernising everything else. That means outstanding quality, high sourcing standards, and market-leading innovation remain at our core, while we transform our supply chains, improve our stores, and deliver better value. We're looking for motivated people ready to bring their whole self to work and thrive in a fast-paced, ambitious team. After all, this isn't just food this is M&S Food.

What You'll Do

• Collaborate across teams and with suppliers to keep products flowing and customers happy.
• Use data and insight to forecast demand and respond quickly to changing trends.
• Support product launches, seasonal events, and promotions, making sure everything runs smoothly.
• Champion continuous improvement, always looking for ways to make processes better for everyone.
• Build an inclusive, positive culture by living our M&S values and spending time in store to understand what matters most to our customers.

Who You Are

• Experienced in supply and demand planning, ideally in retail or a similar environment.
• Pat hes about food, our products, and making a difference for customers and colleagues.
• Highly organised and detail-focused, able to manage priorities and adapt to change.
• Analytical and confident using Microsoft Office, especially Excel, to support decisions.
• A collaborative team player who values inclusion, resilience, and brings a positive, proactive approach to every challenge.

What\'s in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you\'ve completed your probation
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to your performance and ours
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone\'s welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you\'d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don\'t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.