Supplier Relationship Manager

Bupa; Greater London; Hybrid; GBP 54,000 - 66,000; Full time

Benefits offered by this job

25 days holiday

Health insurance

Enhanced pension and life insurance

Annual bonus

Gym access or discounts

Job summary

Bupa is seeking a Supplier Relationship Manager in the UK to maximise in-contract value from strategic suppliers. The role covers onboarding, governance reviews, risk management and due diligence within the Supplier Management Framework.

You will drive category strategy, collaborate with internal stakeholders, and seek continuous improvements while maintaining strong supplier relationships. The position is hybrid (3 days work from home) with a starting salary of £60,000 per year and a 6-month

Qualifications

• Experience implementing supplier management frameworks and governance.
• Knowledge of FCA SYSC 8/13 and PRA guidelines is required.
• Strong commercial awareness with value-based delivery.

Responsibilities

• Onboard suppliers post contract award and manage them against the Supplier Management Framework.
• Lead governance reviews with strategic suppliers and monitor SLA performance.
• Own supplier risk profiles and mitigate supply chain risks.
• Conduct due diligence and assurance reviews with suppliers; resolve incidents and drive improvements.
• Shape category strategy, drive innovation, and deliver value for Bupa and suppliers.
• Provide regular MI reports to stakeholders and coordinate improvement projects.

Skills

Supplier relationship management

Contract management

Negotiation

Risk management

Regulatory compliance (FCA SYSC 8/13,P

Education

Procurement or Risk Management qualification

Tools

Procurement software

MS Excel

Job description

Job Description:Supplier Relationship Manager - ITHybrid working with 3 days per week working from homeBupa Place, 102 The Quays, Salford, M50 3SP6-month fixed term contractSalary starting from £60K per annum dependent upon experienceFantastic benefits including 10% Management Bonus Scheme and generous pensionFull time 37.5 hours per weekWorking in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.As our technology focussed Supplier Relationship Manager you will be responsible for maximising the in-contract relationship from Bupa's strategic suppliers. This includes, managing the suppliers within Bupa's Supplier Management Framework, ensuring compliance to Bupa regulatory obligations, reducing contract cost and extracting value and building and maintaining strong relationships with suppliers to obtain optimum performance from the supplier.How you'll help us make health happen:Onboarding suppliers post contract award, managing suppliers against the Supplier Management Framework and building and maintaining ongoing relationships with suppliers.Leading regular governance review meetings with strategic suppliers to review supplier performance against contract, including SLA performance, cost reductions, continuous improvement opportunities and quality of service. Ensuring suppliers fulfil FCA compliance (where applicable).Owning and managing supplier risk profile to manage and mitigate supply chain risks, reducing the risk of financial or reputational damage. Undertaking due diligence and assurance reviews with suppliers. Resolution of operational and service incidents ensuring that root cause analysis is undertaken and processes are amended/implemented where appropriate.Driving the strategy of the category, collaborating with suppliers and internal stakeholders to drive innovation, efficiencies, business development opportunities and generating additional value to both parties, ensuring Bupa is a customer of choice.Leading internal reviews with key stakeholders to identify business needs and tangible service improvements and translating them into relationship development plans with suppliers.Developing and maintaining plans to prioritise and implement continuous improvement in terms of service, cost, risk and flexibility,Instigating and developing action plans to remedy poor supplier performance and managing these plans through to successful conclusion. Ensure smooth implementation of service improvement projects and successful handover to operational business stakeholders.Leading market scanning and benchmarking to monitor the direction of the supply market, ensure competitiveness of the supply base and shaping the strategy of the category.Providing regular Management Information reports and updates to the business stakeholders at all levels of the organisation.Key Skills / Qualifications needed for this role:Experience in managing supplier against the requirements set out in the FCA (SYSC 8/13) and PRA handbook.Experience in either supplier assurance or auditKnowledge of working with and managing outsourced Service Providers.A good knowledge of supply chain processes and the tools and techniques that can be used to improve them.Professional Procurement or Risk Management qualificationsGood understanding of risk management frameworks and compliance activitiesKnowledge and experience of contract terms and conditions with an emphasis on drafting schedulesStrong commercial awareness with a demonstrable record of value-based deliveryAnalysis, problem solving and decision making skillsAbility to communicate complex topics in efficient and effective manner.Ability to communicate effectively at all stages of organisationStrong negotiation skillsExperience of building and maintaining effective relationships at all levelsBenefitsOur benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more:• 25 days holiday, increasing through length of service, with option to buy or sell• Bupa health insurance as a benefit in kind• An enhanced pension plan and life insurance• Annual performance-based bonus• Onsite gyms or local discounts where no onsite gym available• Various other benefits and online discountsWhy Bupa?We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.Time Type:Full timeJob Area:Locations:Angel Court, London, Bupa Place, Kirkstall ForgeAdditional leave, Private dental insurance, Private medical insurance, Referral programme, Health & wellbeing programme, Gym membership, Free flu jabs, Company pension, Canteen, Paid volunteer time, Employee mentoring programme, Cycle to work scheme, Financial planning services