Supplier Relationship Manager

Sodexo; Eccles; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company in the United Kingdom is seeking a Supplier Relationship Manager to lead supplier engagement across the UK & Ireland. This role focuses on optimizing supplier partnerships to drive efficiency and cost savings while actively managing risks. The ideal candidate will have strong supply management experience and a proven record in relationship management, particularly within the Hard FM supply chain.

Benefits

Competitive salary

20+ Sodexo benefits

Employee assistance programme

Qualifications

• Strong experience in supply management.
• Proven track record in complex relationship management.
• Hard FM experience and knowledge.

Responsibilities

• Implement the SRM strategy for operational needs.
• Build and engage with suppliers to improve service value.
• Conduct relationship assessments with stakeholders.

Skills

Strong experience in supply management

Complex relationship management

Hard FM experience

Ability to build and maintain relationships

Organisational skills

Work independently or as part of a team

Prioritisation skills

Financial acumen

Networking capabilities

Job description

Overview

We\u2019re looking for a Supplier Relationship Manager to lead supplier engagement across the UK & Ireland, with a strong focus on the Hard FM supply chain. You\u2019ll implement strategic supplier management practices to drive efficiency, cost savings, and operational ease, while proactively mitigating risks to protect our organisation and clients. This is a key role in shaping supplier partnerships and delivering long-term value.

Responsibilities

• Implement the SRM strategy, ensuring it meets the operational and commercial needs of the organisation
• Proactively seek and build continuous and meaningful engagement with the business and suppliers to shape services and improve value delivered from the supply chain
• Support the preparation of meetings with the supplier at various management levels including Top to Top meetings involving platform directors / other key contacts.
• Develop and implement joint business plans with strategic and collaborative suppliers which ensure that \'customer focus\' is paramount
• Conduct relationship assessments and work with key stakeholders to create relationship actions plans to increase Sodexo leverage and reduce the risk profile of the relationship.
• Conduct 360° surveys with suppliers to identify opportunities to improve the overall relationship
• Support Category Management during Category Review through provision of accurate and meaningful data & feedback regarding the supplier\'s performance to enable the creation of a Category Plan
• Support the creation of service/goods specifications / SLA / KPIs which are tailored to individual category requirements for inclusion within supplier agreement.
• Monitor supplier is complying with terms of contract on an ongoing basis.
• Drive growth incentives within contract to generate PI/savings
• Ensure Supplier completed all required governance activities including agreement to new standards/policies and updating of PQQ information.

Qualifications & Experience

• Strong experience in supply management
• Proven track record in complex relationship management
• Hard FM experience and knowledge
• Be able to build and maintain strong relationships at all levels of the business.
• Be organised, methodical and self-motivated whilst having an ability to work independently or as part of a team.
• Able to demonstrate a flexible ability to predetermine workload demand and prioritisation skills, to be able to identify the urgent business need for support.
• Ability in working in a matrix environment
• Financial acumen and result orientated with ability to present results in a structured and professional manner
• Excellent external networking capabilities and presentation skills

Diversity & Inclusion

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We\u2019re all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We\u2019re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we\u2019re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We\u2019re a Disability Confident Leader employer. We\u2019re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We\u2019 run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Compensation & Benefits

Competitive salary depending on experience. Working with Sodexo is more than a job; it\u2019s a chance to be part of something greater. You\u2019ll belong in a company and team that values you for you; you\u2019ll act with purpose and have an impact through your everyday actions; and you\u2019ll be able to thrive in your own way. In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached.