Supplier Finance Co-ordinator

JLL; Norwich; On-site; GBP 28,000 - 34,000; Full time

Job summary

JLL Norwich is seeking an enthusiastic team member to join the Finance Operations Supplier Engagement unit within a dynamic, inclusive office environment close to the city centre.

You will act as a key liaison between JLL, clients, and supply partners, handling financial queries, transitions, and data integrity while supporting risk and compliance activities. The role offers opportunities to grow within a collaborative UK team.

Qualifications

• Attention to detail is essential for managing supplier and client data accurately.
• Ability to build relationships and work in a collaborative team environment.
• Willingness to take ownership and demonstrate accountability in day-to-day tasks.
• Strong planning and organisational skills to manage multiple tasks.
• Proficiency with Microsoft Office suite (Word, Excel, Outlook).
• Eagerness to learn new systems and processes.
• Basic accounting knowledge is nice to have but not essential.
• Customer-first mindset for delivering excellent service.

Responsibilities

• Be the point of contact for suppliers and stakeholders.
• Problem-solve financial queries and disputes.
• Deliver excellent client service and address needs promptly.
• Support transitions and operational projects.
• Maintain accurate supplier, mandate, and property data.
• Lead internal client finance meetings with stakeholders.
• Assist with legal documents and escalation handling.
• Contribute to risk, compliance reviews, and audits.

Skills

Attention to detail

Relationship building

Ownership and accountability

Planning and organisational skills

Microsoft Office

Willingness to learn new systems

Accounting knowledge (nice to have)

Customer-first mindset

Tools

Microsoft Excel

Microsoft Word

Job description

About JLL

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 115,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

About JLL

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 115,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we're honoured to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.

Join Our Dynamic Supplier Engagement Team in the Heart of Norwich!

We are offering a job with exciting career prospects in a prime location close to Norwich City Centre. We are inviting you to be part of a diverse, inclusive, and energetic work environment in a vibrant, modern workspace. With excellent transport links and free on and off-site parking a short walk away, start your day in our sustainable, green, open-plan office; choose your perfect spot - whether it's a social hub or a peaceful corner for focused work. JLL Norwich isn't just a workplace; it's a community that celebrates diversity, well-being, with inclusive spaces for everyone, including religious areas, non-gender facilities, and parent-friendly zones. As part of our small, friendly UK Supplier Engagement Team, you will be operating within the interesting department of Finance Operations. This is not your standard finance role - it is a unique opportunity to be a key player between JLL, our global clients, and their Supply Partners. We support JLL’s Property and Asset Management Teams through advisory, projects and problem-solving services. Your primary focus will be ensuring smooth partnerships between JLL, our clients, and their Supply Partners through dedicated customer service. There's more! At JLL Norwich, we encourage social and well-being activities amongst its employees. Get ready for events throughout the year that will keep you motivated, engaged and connected with your colleagues.

Your Responsibilities (not exhaustive)

• Point of contact for suppliers and stakeholders.
• Problem-solve financial queries and disputes.
• Handle client needs with excellent customer service skills.
• Work on transitions and operational projects.
• Monitor and safeguard accurate supplier / mandate / property data.
• Lead engaging internal client finance meetings.
• Manage legal documents and other escalated complications.
• Be involved with risk and compliance, process reviews and audits

We're Looking For An Individual Who:

• Is able apply attention to detail to work tasks
• Likes to build relationships and promotes teamwork.
• Has the ability to take ownership and accountability.
• Holds planning and organisational skills.
• Uses Microsoft Office
• Has an appetite for learning new systems.
• Has some previous accounting knowledge (nice to have, but not a deal-breaker)
• Has a problem-solving attitude and ability to think outside of the box.
• Has a customer-first mindset.

What You Can Expect From Us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay.