Supervisor, White City London, FT 37.5- 40hrs p/w

Apricotonline; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading fashion retailer in White City Westfield, London, is seeking a Retail Supervisor to support management and enhance customer experiences. The ideal candidate will have solid team leadership skills and stock management experience, be customer service focused, and demonstrate flexibility. A deep understanding of product knowledge and operational procedures is essential to thrive in this role. Join us and make a difference at the heart of the customer journey!

Qualifications

• Strong product knowledge and attention to detail.
• Ability to maintain excellent housekeeping standards.
• Awareness of sales targets and performance.

Responsibilities

• Provide excellent customer service and support to management.
• Ensure all store KPI’s & targets are met.
• Integrate proactively with team members.
• Adhere to operational practices including health and safety.

Skills

Team leading experience

Stock management experience

Customer service focused

Flexible & adaptable

Motivated

Keen to learn new skills

Multi-tasker

Job description

JOB TITLE: Supervisor

LOCATION: White City Westfield, London

CONTRACT: Permanent, Full-Time

HOURS: 37.5- 40 hours over 5 days per week

PAY RATE: Between £13.18 -£13.59 per hour

We have an amazing opportunity to join our Apricot family in one of our retail stores!

We are looking for a knowledgeable Retail Supervisor looking to make their next step within fashion retail. Working within the store senior team, you will possess strong product knowledge, provide excellent customer service, and have great attention to detail.

What we desire from our team

• Team leading experience
• Stock management experience
• Learn company procedures
• Ensure all store KPI’s & targets are met
• Support to Assistant Manager and Manager
• Provide a great experience to every customer
• Keen to participate in all training opportunities
• Proactively integrate with all team members
• Maintain & understand product knowledge
• Embrace ownership of tasks
• Adhere to all operational practices and procedures, i.e. deliveries, health and safety standards, stock takes & replenishment.
• Maintain Shop floor Image
• Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
• Awareness of sales targets and performance

How we imagine you

• Customer service focused
• Interested in fashion
• Flexible & adaptable
• Team player
• Motivated
• Keen to learn new skills
• Multi-tasker

If you need any adjustments made during the recruitment and interview process do let us know. Join us and make a difference at the heart of Apricot's customer journey!

Good Luck!