Supervisor / Team Leader

Ivan Ramen UK; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A popular ramen restaurant in London is seeking a Supervisor to lead the front of house team. You will be responsible for ensuring great guest experiences and training team members. Applicants should have supervisory experience and possess strong communication skills. Passion for food and hospitality is essential. This full-time position offers up to £16 p/h and immediate start.

Benefits

Free staff meals every shift

50% discount for friends

Real career growth opportunities

Qualifications

• Previous experience in a supervisory or senior FOH role.
• Must have the right to work in the UK.
• Passion for great food and genuine hospitality.

Responsibilities

• Lead and support the FOH team during service.
• Deliver warm, engaging hospitality and ensure great guest experiences.
• Train and motivate team members to keep service standards high.
• Oversee floor operations and service flow.
• Handle guest feedback with confidence and positivity.
• Work closely with the GM and kitchen team to ensure smooth operations.

Skills

Strong communication skills

Leadership

Ability to handle feedback

Solutions-focused under pressure

Job description

🧋 SUPERVISOR – Ivan Ramen London. 📍 Farringdon, London. 💷 Up to £16 p/h. 🕐 Full-time (two positions available). 🚀 Start date: ASAP | Opening: 18 November.

What you’ll get:

• Up to £16 p/h.
• Free staff meals every shift.
• 50% discount for you and up to 3 friends.
• Real career growth as we expand in the UK.
• A fun, supportive team that keeps service friendly, not formal.
• Development opportunities for a brand that will grow fast in London in the next years.

What you’ll do:

• Lead and support the FOH team during service.
• Deliver warm, engaging hospitality and ensure great guest experiences.
• Train and motivate team members to keep service standards high.
• Oversee floor operations, and service flow.
• Handle guest feedback with confidence and positivity.
• Work closely with the GM and kitchen team to ensure smooth operations.

What we’re looking for:

• Previous experience in a supervisory or senior FOH role.
• A natural leader with strong communication and people skills.
• Calm, confident, and solutions-focused under pressure.
• Passion for great food and genuine hospitality.
• Must have the right to work in the UK.

Experience:

Required

Languages:

English – Advanced

Employment:

Full-time

Schedule:

Flexible Mon-Sun

Salary:

up to £16 hourly

Starting time:

Immediate start!

About Ivan Ramen UK:

We’re Ivan Ramen – the famous New York ramen concept, now coming to London! We’re opening our first UK franchise in the heart of Farringdon, and we’re building a passionate, talented team to bring our signature ramen, bold flavours, and war